SHRM-CP - PRACTICE EXAM /100 Questions
And Answers Graded (A+)
Quiz :1) A specialized fi eld which works on engineering the work
environment is: A. industrial existenti alism. B. ergonomics. C.
environmentalism. D. engineering design - Answer :B. ergonomics.
Quiz :2) A primary advantage of unstructured versus structured
interviewing techniques is that: A. structured interviews take less
ti me B. in an unstructured interview, the interviewer can ask follow-
up questi ons and pursue points of interest as they develop C.
unstructured interviews are in compliance with EEOC regulati ons,
whereas structured interviews are not D. unstructured interviews are
more cost eff ecti ve - Answer :B. in an unstructured interview, the
interviewer can ask follow-up questions and pursue points of interest
as they develop
Quiz :3) A common repatriati on problem for international companies
is that: A. repatriati on usually precipitates employee grievances B.
there is usually high employee turnover following repatriati on C.
repatriated employees usually demand signifi cantly higher salaries D.
repatriated employees generally do not wish to return to the U.S. -
Answer :B. there is usually high employee turnover following
repatriati on
Quiz :4) If an OSHA inspector shows up at the workplace, the fi rst
step an HR professional should take is: A. check and verify the
inspector's credenti als B. close the workplace and send the
employees home C. deny any violati on noted by the inspector D.
secure all health and safety related company records in a locked
locati on - Answer :A. check and verify the inspector's credenti als
Quiz :5) Comparing the expense of a program versus its projected
and identi fi able results is using which planning technique? A. Zero-
,based budgeti ng B. MBO C. Cost-benefi t analysis D. Variable
budgeti ng - Answer :C. Cost-benefi t analysis
Quiz :6) Frederick Taylor is noted for his contributi on to: A.
performance appraisal systems B. "humanizing" the workplace C.
Making the work process more effi cient and less fati guing D. Pension
reform - Answer :C. Making the work process more effi cient and less
fati guing
Quiz :7) An HR professional is investi gating reasons for job turnover
among company employees moving from one job or department to
another. Which data collecti on method would provide the informati on
without interdepartmental confl icts? A. Surveys to all employees who
have changed positi ons within the last year. B. Group interviews with
employees and previous supervisors to discuss reasons for job
changes. C. Search through performance appraisal fi les and personnel
records to learn reasons for job turnover within the company. D.
Questi onnaires distributed only to employees who have changed
positi ons - Answer :C. Search through performance appraisal fi les and
personnel records to learn reasons for job turnover within the
company.
Quiz :8) Of the following, the weakest tool for predicti ng an
applicant's job performance is the: A. applicati on form B. profi ciency
test C. interview D. prior work reference - Answer :C. interview
Quiz :9) Keeping a record of all employees and listing signifi cant
successes and failures of each describe which method? A. criti cal
incident B. MBO C. Essay form D. Field review - Answer :A. criti cal
incident
Quiz :10) Which of the following pieces of federal legislati on is
considered pro management? A. Wagner Act B. Nati onal Industrial
, Recovery Act C. Railway Recovery Act D. Taft -Hartley Act - Answer :D.
Taft -Hartley Act
Quiz :11) The most important element in defending an organizati on's
positi on in a disciplinary acti on is to demonstrate that: A. the
employee has been warned B. the employee knew the rules before
the infracti on C. an example was needed to eliminate or reduce
similar misbehavior D. progressive discipline has been applied
consistent with policy and past practi ce - Answer :D. progressive
discipline has been applied consistent with policy and past practi ce
Quiz :12) Which of the following would be considered nontaxable
indirect compensati on? A. Employee discounts on employer goods or
services B. Employer-paid group-term life insurance over $50,000 C.
Personal use of a company car D. Severance pay - Answer :A.
Employee discounts on employer goods or services
Quiz :13) The lowest dose level at which toxic eff ects of a material
can be demonstrated is called: A. the adverse impact level B. the
toxicity level C. the lethal level D. the just-toxic amount - Answer :B.
the toxicity level
Quiz :14) Which type of organizati onal structure creates a dual chain
of command? A. Line and staff B. Functi onal C. Matrix D. Verti cal -
Answer :C. Matrix
Quiz :15) The use of an apti tude test in the selecti on process best
predicts: A. skill level B. job knowledge C. manual dexterity D. training
performance - Answer :D. training performance
Quiz :16) A company is in the process of establishing formal
compensati on policies and practi ces. This company is in which phase
And Answers Graded (A+)
Quiz :1) A specialized fi eld which works on engineering the work
environment is: A. industrial existenti alism. B. ergonomics. C.
environmentalism. D. engineering design - Answer :B. ergonomics.
Quiz :2) A primary advantage of unstructured versus structured
interviewing techniques is that: A. structured interviews take less
ti me B. in an unstructured interview, the interviewer can ask follow-
up questi ons and pursue points of interest as they develop C.
unstructured interviews are in compliance with EEOC regulati ons,
whereas structured interviews are not D. unstructured interviews are
more cost eff ecti ve - Answer :B. in an unstructured interview, the
interviewer can ask follow-up questions and pursue points of interest
as they develop
Quiz :3) A common repatriati on problem for international companies
is that: A. repatriati on usually precipitates employee grievances B.
there is usually high employee turnover following repatriati on C.
repatriated employees usually demand signifi cantly higher salaries D.
repatriated employees generally do not wish to return to the U.S. -
Answer :B. there is usually high employee turnover following
repatriati on
Quiz :4) If an OSHA inspector shows up at the workplace, the fi rst
step an HR professional should take is: A. check and verify the
inspector's credenti als B. close the workplace and send the
employees home C. deny any violati on noted by the inspector D.
secure all health and safety related company records in a locked
locati on - Answer :A. check and verify the inspector's credenti als
Quiz :5) Comparing the expense of a program versus its projected
and identi fi able results is using which planning technique? A. Zero-
,based budgeti ng B. MBO C. Cost-benefi t analysis D. Variable
budgeti ng - Answer :C. Cost-benefi t analysis
Quiz :6) Frederick Taylor is noted for his contributi on to: A.
performance appraisal systems B. "humanizing" the workplace C.
Making the work process more effi cient and less fati guing D. Pension
reform - Answer :C. Making the work process more effi cient and less
fati guing
Quiz :7) An HR professional is investi gating reasons for job turnover
among company employees moving from one job or department to
another. Which data collecti on method would provide the informati on
without interdepartmental confl icts? A. Surveys to all employees who
have changed positi ons within the last year. B. Group interviews with
employees and previous supervisors to discuss reasons for job
changes. C. Search through performance appraisal fi les and personnel
records to learn reasons for job turnover within the company. D.
Questi onnaires distributed only to employees who have changed
positi ons - Answer :C. Search through performance appraisal fi les and
personnel records to learn reasons for job turnover within the
company.
Quiz :8) Of the following, the weakest tool for predicti ng an
applicant's job performance is the: A. applicati on form B. profi ciency
test C. interview D. prior work reference - Answer :C. interview
Quiz :9) Keeping a record of all employees and listing signifi cant
successes and failures of each describe which method? A. criti cal
incident B. MBO C. Essay form D. Field review - Answer :A. criti cal
incident
Quiz :10) Which of the following pieces of federal legislati on is
considered pro management? A. Wagner Act B. Nati onal Industrial
, Recovery Act C. Railway Recovery Act D. Taft -Hartley Act - Answer :D.
Taft -Hartley Act
Quiz :11) The most important element in defending an organizati on's
positi on in a disciplinary acti on is to demonstrate that: A. the
employee has been warned B. the employee knew the rules before
the infracti on C. an example was needed to eliminate or reduce
similar misbehavior D. progressive discipline has been applied
consistent with policy and past practi ce - Answer :D. progressive
discipline has been applied consistent with policy and past practi ce
Quiz :12) Which of the following would be considered nontaxable
indirect compensati on? A. Employee discounts on employer goods or
services B. Employer-paid group-term life insurance over $50,000 C.
Personal use of a company car D. Severance pay - Answer :A.
Employee discounts on employer goods or services
Quiz :13) The lowest dose level at which toxic eff ects of a material
can be demonstrated is called: A. the adverse impact level B. the
toxicity level C. the lethal level D. the just-toxic amount - Answer :B.
the toxicity level
Quiz :14) Which type of organizati onal structure creates a dual chain
of command? A. Line and staff B. Functi onal C. Matrix D. Verti cal -
Answer :C. Matrix
Quiz :15) The use of an apti tude test in the selecti on process best
predicts: A. skill level B. job knowledge C. manual dexterity D. training
performance - Answer :D. training performance
Quiz :16) A company is in the process of establishing formal
compensati on policies and practi ces. This company is in which phase
