6 Sigma Green Belt Certification Exam Review practice testwith complete verified solutions 2024 latest update

________ survey questions allow for quantitative analysis closed ended Value stream maps help identify all of the following sources of waste, bottlenecks, material & information flow, improvement opportunities Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:07 / 0:15 Full screen The Fishbone diagram is part of the ________ phase of the Define, Measure, Analyze, Improve, and Control (DMAIC) cycle. analyze When creating a control plan, you should consider which of the following items? process maps, key inputs process, targets and specifications, key process inputs, control limits, important noise variables, capability analysis process Tree Diagrams have a limit on the level of detail that can be analyzed. FALSE Reliable data is needed to Establish a baseline against which improvements will be measured Measure progress Another name for a Fishbone diagram is: cause and effect diagram The most effective ways to assess control plan effectiveness are: Dashboard or scorecard metric performance Audits of the control system Which of the following are meetings roles? timekeeper, coach, scribe, gatekeeper A baseline analysis establishes a control method for a problem FALSE In order to do effective benchmarking, you must visit each company to look at each process in person. FALSE The word "value" in value stream mapping is defined as the activities required to provide a customer with a quality product or service FALSE Which three questions determine if a process step adds value? Check all that apply does customer care, does step change product, can we do the step right everytime Which one of the items below does not represent good team dynamics low risk An example of a control poka yoke is building a spreadsheet that will not calculate totals until all data has been entered TRUE Which acronym best describes what is included in an effective team meeting? SPACER (Safety, purpose, agenda, control of conduct, expectations, roles and responsibilities) Root cause analysis is qualitative All projects and initiatives need to be chartered, whether it's a short cycle quick hit or a complex, multi-layered improvement TRUE Creating consistent repeatable processes is the goal for which Lean tool standard work Customer Needs Mapping, surveys, and Quality Function Deployment (QFD) are tools used in the _____ phase of the Define, Measure, Analyze, Improve, and Control (DMAIC) cycle define When calculating a Risk Priority Number, a high rating on the detectability rating scale means the current process controls are not likely to detect the potential cause or failure mode TRUE If you were trying to identify world-class customer service processes, you would deploy strategic benchmarking To establish a baseline, you can Obtain data from the current performance level of the process Review best demonstrated practices (BDPs) at other divisions Benchmark other companies and industries with similar processes After the forming and storming stages, an effective team understands all of these except root cause A failure mode can have multiple causes TRUE The horizontal axis of a Pareto chart reflects categories Quality Function Deployment (QFD) is a system for translating customer requirements into the appropriate internal requirements TRUE Management by Fact (MBF) is a one-time event that is completed as the start of a productivity improvement project FALSE A standing team charter focuses on broad, ongoing business issues TRUE Ad hoc teams typically do not have a specific time frame to complete their mission FALSE All of the following are steps to create a Fishbone diagram 1. name the problem 2. decide major categories 3. brainstorm 4. review diagram 5. discuss the final diagram 6. develop plans The team leader is responsible for initiating the charter process FALSE Which item listed is not part of a team charter analysis tools When collecting data for a Measurement Systems Analysis (MSA), it is important that the data is collected independently and in _______ order random Measurement System Analysis (MSA) is part of the _______ phase of the Define, Measure, Analyze, Improve, and Control (DMAIC) cycle measure ___________data yields the most reliable information continuous Customer Needs Mapping is also known as VOC (voice of the customer) Pareto charts most often rank causes related to a problem in order from least frequent to most frequent FALSE Order the steps to construct a Fishbone diagram. Drag each number to its correct step description create temp, create prob, id cause, id and place, analyze What are the components of a Risk Priority Number Severity, Occurrence, Detectability When you move to lower levels (finer details) of a Tree Diagram, the question being asked is "How?" a process operates TRUE The problem statement in a Management by Fact (MBF) answers which of the following questions what is the issue? what is the magnitude? what is the performance gap? what is the impact of the gap? what is the goal for improvement? Which one of these is not part of the five stages of team development conforming A Failure Mode and Effects Analysis (FMEA) should be undertaken only after a process is in place and stable and all failure modes have already been experienced FALSE A team charter is created in the ________ phase of the Define, Measure, Analyze, Improve, and Control (DMAIC) cycle define A ____________ poka-yoke, such as an alarm or flashing light, discovers a defect but does not reduce or prevent the defect from occurring warning No improvement work should be initiated until a baseline is established TRUE A value stream map will help identify input variables (X's) that could be influencing the outputs (Y's) of a process TRUE Which measurement process aspect are assessed by Measurement System Analysis (MSA)? Accuracy, Precision. Variability Benchmarking is conducted in order to achieve incremental improvements FALSE In a Management by Fact (MBF), anti-y's are also known as secondary metrics that can be adversely affected by the primary metric. These are tracked in the data graphs section of an MBF TRUE Failure Mode and Effects Analysis (FMEA) focuses on the______of potential problems prevention The Pareto chart is based upon the Pareto principle or 80:20 rule. The rule states that 80% of the results come from 20% of the process issues TRUE A data collection plan defines What and how data will be collected The time interval of the study All the procedures to be followed during the study