Walmart Questions And Answers
Asking questions about specific reasons why the customer is upset. - ️️Very Effective Highlighting reasons why the customer's concern is not right - ️️Very Ineffective Listening to and understanding how the customer feels about a situation. - ️️Very Effective Asking for a customer's ideas about how to best deal with the issue. - ️️Very Effective Referring the customer to a more experienced coworker. - ️️Very Effective Dropping small hints to let this coworker know his or her behavior is bothering you. - ️️Very Ineffective Talking to other employees about a situation. - ️️Very Ineffective Speaking to your supervisor about a coworker's attitude at work. - ️️Very Effective Asking your supervisor to schedule you to work with somebody else. - ️️Very Ineffective Letting a coworker know that you are bothered by his or her behavior. - ️️Very Effective Trying to find out the root causes of the coworker's bothersome behavior. - ️️Very Effective
Escuela, estudio y materia
- Institución
- Walmart management
- Grado
- Walmart management
Información del documento
- Subido en
- 28 de enero de 2024
- Número de páginas
- 4
- Escrito en
- 2023/2024
- Tipo
- Examen
- Contiene
- Preguntas y respuestas
Temas
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