CPI Exam Questions & Answers Solved 100%
Crisis Development Model - Answer Individual Behavior Staff Attitude 1. Anxiety 1. Supportive 2. Defensive 2. Directive 3. Acting Out 3. Non-Violent Crisis Intervention 4. Tension Reduction 4. Therapeutic Rapport Anxiety - Answer A noticeable increase or change in behavior Supportive - Answer An empathic, non-judgmental approach attempting to alleviate. (Listening, take a break) Defensive - Answer Beginning stage of loss of rational. (Belligerent, Challenging) Directive - Answer Staff takes control of the potential escalation. (Timer, Walk) Acting-Out Person - Answer Total loss of control. Nonviolent Crisis Intervention - Answer Restraint is last resort Tension Reduction - Answer Decreases in emotional and physical energy that occurs after a person acts out, regaining rational. Therapeutic Rapport - Answer Crying, falling asleep, apologizing, hugging.
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