Human Resource QUESTIONS AND ANSWERS- GUARANTEED A+ LATEST EDITION

Human Resource QUESTIONS AND ANSWERS- GUARANTEED A+ What is Human Resources Management? - The management of people in organizations to drive successful organizational performance and achievement of organization's strategic goals What is Human Capital? - Power of the people in your organization. The knowledge, education, training, skills, and expertise of an organization's workforce Describe the evolutionary phases of HRM – 1. (1900's) - Administration. 2. (30's-50's) - Admin plus dealing with some employee relations (onboarding, protection). 3. (60's-80's) - Transformational: from admin to managing people. 4. (90's-now) HR Business Partner, develops initiatives and people to reach company goals. How are company strategies and HR strategies linked? - Strategic position is influenced by environment, and company's strengths and weaknesses. Company will define goals and HR will based their strategies on these goals. Then organization pursues. How does HR bring value to an organization? - HR supports the people bringing value into the organization, and supports operations to help set and meet objectives How to measure the value of HR - Performance measures linked to business operations (ex. turnover/retention rate, employee satisfaction scores, time to fill) What is the name for: a measurement system that translates organizations strategy into a comprehensive set of financial/operational performance measures? - A balanced scorecard How has HR become a profession? - code of ethics, training credentials, skill development What are 6 external influences on HRM? - 1. Economic conditions (employment, productivity, growth). 2. Labour market (diversity, education>functional literacy, workers with lower hours). 3. Technology. 4. Government (policies comply with laws). 5. Globalization (global market, multi national companies). 6. Environmental Concerns (changes, sustainability) What are 3 internal influences on HRM? - 1. Organizational culture (values, beliefs, assumptions) 2. Organizational climate (atmosphere, influenced by leadership, policies...) 3. Management Practices (bureaucratic to flat) What are 3 interesting facts about the future of HR (Kronos video) - 1. 4 generations working side by side 2. Employees who surf the web are 9% more productive 3. Half the world has a cellphone Explain the Legal Framework for Employment in Canada - Employer: right to modify work terms for business needs (left) Employee: right to be protected from harmful practices (right) Government: balance needs of employer and employee Examples of federally regulated employers? - Civil service, crown corps. (via rail, banks, post, airport) Who is under Provincial/Territorial employment laws? - All other employers (90%) Highest employment legislation in Canada - Canadian Charter of Rights and Freedoms What is a collective bargaining agreement? - The result of negotiations between an employer and union. What is a Tort Law? - A primarily judge-based law. Precedent set by one judge through his assessment (establishes how similar cases will be interpreted) Name four freedoms from the Canadian Charter of Rights and Freedoms - Freedom of conscience and religion. Freedom of thought, belief, expression and opinion. Freedom of peaceful assembly. Freedom of association. Who introduced the Canadian Charter of Rights and Freedoms? - Pierre Trudeau Explain Section 15 - Equality Rights - Right to equal protection and benefit of the law without discrimination Describe Intentional Discrimination - Direct, differential treatment, or indirect/by association Unintentional Discrimination - Constructive/Systemic. Embedded in policies