Cope Health Scholars MC Exam Latest 2024 Graded A

Cope Health Scholars MC Exam Latest 2024 Graded A What does a uniform consist of? - Answer ️️ -tucked polo shirt, khaki pants, ID, white tennis shoes, black pen, opt. black/brown belt What is the latest date that participants can reschedule their shifts? Add additional shifts? - Answer ️️ -the 25th of the month before the shifts begin; after the 25th until the end of the month How can a participant reschedule a shift? How often? - Answer ️️ -e-mail the DC at least 48 hours before with: date and time of shift to be rescheduled, reason, requested replacement; two times in a month becomes grounds for counseling How can a participant excuse a missed shift? - Answer ️️ -call the charge nurse 15 minutes after the shift starts, e-mail the DC at least 24 hours before with: reason, new shift date and time What is an unexcused missed shift? Protocol? - Answer ️️ -when the participant fails to notify the DC until after the shift begins; 1 unexcused missed shift is automatic counseling If participants take two back-to-back shifts, what must they do? - Answer ️️ -take a 30-minute break in between, and use two lines in their timesheet, with the appropriate time allotments (so that the second shift would only have 3:30) What is an hours audit request form? - Answer ️️ -to request documentation of hours completed What are the three levels of punishment for violating protocol? - Answer ️️ -counseling report (review policy and correct behavior); suspension from shifts (under performance contract); counseling session (possible release) What are the four stakes of health service delivery? - Answer ️️ -regulators (government agencies, acredditing agencies, etc.), providers (health care professionals), payers (government: medicare for elderly, medicaid for poor; HMO: primary care referral; PPO: direct to specialist), consumers (patients: outpatient, inpatient; community) How will the health care of tomorrow hopefully differ from that of today? - Answer ️️ -more of a focus on primary and preventive care, with most money spent there, as opposed to intensive care/specialty What is HCAHPS? - Answer ️️ -a patient experience survey that determines 30% of the hospital's value-based incentive payments (so, basically a reward for quality)