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Leadership and Management in The Hospitality Industry Exam 1 Review 2024/2025 updated Questions And Answers 100% correct Verified
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Changing an OrganizationThe process of modifying an existing organization to increase organizational effectiveness Change AgentAnyone inside or outside the organization who tries to modify an existing organizational structure What four things do successful change agents have the ability to do?1. Determine how change should be made 2. Solve change related problems 3. Use behavioral science tools to influence people appropriately during the change 4. Determine how much change employees can withstand External Forces of Change1. Technology 2. Market 3. Competitors 4. Work force Internal Forces of Change1. Reinvention 2. Reengineering
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