Certified Nursing Assistant | CNA Chapter 2 Exam - Questions and Answers

Certified Nursing Assistant | CNA Chapter 2 Exam - Questions and Answers When should unsafe conditions be reported? A.) After an accident has occurred B.) Before an accident can occur C.) When you have time in your schedule D.) When a family member or visitor complains Which of the following is an example of objective information? A.) "Mrs. Johnson says she has a rash on her torso." B.) "There are raised, red marks the size of pinpricks on Mrs. Johnson's torso." C.) "Mrs. Johnson must have a rash because she said that she's itchy" D.) "Mrs. Johnson needs some lotion" What is a proper way for a nursing assistant (NA) to respond if a resident does not hear her or does not understand her? A.) The NA should speak more quickly B.) The NA should speak more softly or whisper C.) The NA should speak slowly and clearly D.) The NA should shout Which of the following is an example of a barrier to communication? A.) NA uses medical terminology with the resident B.) NA asks the resident to repeat a sentence C.) NA speaks the same language as the resident D.) NA speaks clearly using a professional tone of voice Which of the following are ways for NA's to avoid barriers to communication? A.) The NA should use slang so that the resident understands more easily B.) The NA should respond with "Why?" when the resident makes a statement C.) The NA should use medical terms when talking with the resident so the resident will more easily understand his condition D.) The NA should ask open-ended questions that require more than "yes" or :"no" responses Why is it important for an NA to consider a resident's cultural background when communicating with him? A.) It is not important to consider cultural background B.) Because the resident will certainly want to tell stories about his culture C.) Because the NA might know somebody with the same background and she can tell the resident about that person D.) Because cultural background helps determine how people communicate and can help the NA communicate better with the resident Which of the following senses is not used in making observations? A.) Sight B.) Touch C.) Smell D.) Taste Which whom should NA's use medical terms and abbreviations? A.) Residents B.) Nurses C.) Resident's Friends D.) Visitors Which of the following should an NA report about a resident to the nurse immediately? A.) Family fighting B.) Chest pain C.) Watching too much TV D.) Acting lonely The part of the word that is added to the end of a root to form a new word is called a(n) A.) Root B.) Prefix C.) Suffix D.) Abbreviation If a resident has a hearing impairment, the NA should A.) Face away from the resident when speaking B.) Face the resident with the light on the NA's face C.) Shout so that the resident can hear the NA D.) Exaggerate the words so that the resident can read the NA's lips One way that an NA can help a resident who is visually impaired is to A.) Move the furniture to make it easier for the resident to get around B.) Keep the lights very low