Human Resources Management WGU C232 Questions With 100% Correct Solutions.

What are the four implicit HR objectives? - 1. Improve productivty, 2. Imrpove quality of work life, 3. ensure legal compliance, 4. foster ethicaly behavior How does HR influence each of these HR objectives - 1. productivity- hr can influence work organization and design, increase output with higher quality; 2. provide opportunities for employees; 3. hr must be familiar with laws and regulations that affect hiring and pay descions, promotion activities, health and safety regulations; 4. keep ethical and moral behavior (utilitarian and deontological) What are the six major trends have been identified that represent the major events that influenced the growth and importance of HRM - 1. increased competition; 2. the costs and benefits associated with HR utilization; 3. productivity changes (resulting from changes in techonology, captial investment, the recession, capital utilization, outsourcing, and government policies); 4. the increasing pace and complexity of social, cultural, legal, demographic, and educational changes; 5. the symptoms of dysfunction in the workplace; 6. societal trends of the 21st century HR influences which internal environment factors - interal enviroment includes factors that the organization controls. Ex: the organization's culture, product development, mission and strategy are all part of the interal enviroment How doe the internal environment influences HR polices? - culture represents the organization's value system. Prodcut development, mission, and strategy What does the acronym SWOT stand for and why would a company conduct a SWOT analysis - Strength, Weaknesses, Opportunities, Threats. Used to asses the firm's abilities and capacities along with forces in the external enviroment What are the six HR competencies? - 1. provide transformational leadership; 2. collaborate and resolve strategic challenges within the firm; 3. encourage real employee involvement; 4. empower and facilitate learning as well as change and decision-making; 5. design process and performance systems; ain a global business perspectiveWhat are the eight characteristics of a strong HR professional? - 1. knowledge of the business and industry; 2. greater understanding of economic phenomena; 3. analytical abilities; 4. leadership and influence; 5. propensity for action; 6. engagement; 7. political awareness; 8. customer focus Explain the difference between an HR generalist and an HR specialist. - HR Generalist: usually provide guidance, support management and serve as a source of help and information on human resource matters; HR Specialist: responsible for specific hrmfunctions within the organizatin (EX: employment and recruiting) What are the five areas an HR generalist should have a solid understanding of? - 1. training and development; 2. compensation and benefits; 3. empoyee and labor relations; 4. recruiting and selecting employees; 5. health safety and security Define Ethics - the moral principles and values that an individual uses to decide whether an action is appropriate Discuss the importance of ethics in human resource administration. - HR professionals play a central role in creating and sustaining a positive work enviroment; it is important tha they consistently engage in ethical behavior (role model). Define "employment at-will". - A common-law rule for employment contracts that presume an employer can generally hire, fire, or promote an employee for any reason at any time. In addition, employees can leave for any reason at any time. What are the consequences to employees of the "employment at-will"? - Critized for potentially harsh consequences to employees, which may leave them vulnerable and financially insecure. What are the consequences to employees of the "employment at-will"? - Critized for potentially harsh consequences to employees, which may leave them vulnerable and financially insecure. What are the three exception to "employment at-will?"? - 1. public-policy exception; 2. implied-contract exception; 3. implied covenant-of-good-faith exception. What is an implied contract? - legally binding agreement, which is created not through formal contract negotiation and documentation, but by the actions of the employer and the employee. Ex:an implied contract may be created between an employer and employee if the employer gives oral assurances that the employee will have continued work for satisfactory job performance. What are the various ways implied contracts are created? - oral promises; good faith; specific language In employee handbooks and training documents What is the Civil Rights Act? - comprehensive civil rights legislation, signed into law by President Lyndon B Johnson in 1964, which prohibits employment disrimination on the basis of race, color, religion, sex, or national origin. What is Title VII? - a part of the civil rights act of 1964 on the basis of race, color, religion, sex, or national origin which makes it unlawful for an employer to refuse to hire any indivudal because of their race and so on. How was the EEOC created? - created by the civil rights act of 1964 What is the EEOC responsible for enforcing? - enforces federal anti-discrimination statutes and provides oversight for all federal equal opportunity employment regulations What groups are protected under Title VII? - 1. Equal Pay Act of 1963 (EPA); 2. Age Discrimination in Employment Act of 1967 (ADEA); 3. Americans with Disabilities Act of 1990 (ADA); 4. Rehabilitation Act of 1973; 5. Civil Rights Act of 1991; 6. Uniformed Services Employment and ReEmployment Rights Act (USERRA); 7. Genetic Information Nondiscrimination Act of 2008 (GINA) What is the difference between diversity and inclusion? - Diversity is the difference between people; inclusion is respect and valuing people in order to achieve a common goal