ERP ENTERPRISE RESOURCE PLANNING
INHOUDSOPGAVE
ERP
1 What is ERP .................................................................................................................................................. 3
1. Manage processes with ‘ERP software’ ............................................................................................................ 3
2. A story…. .......................................................................................................................................................... 3
3. Some implications… ....................................................................................................................................... 10
4. Software suppliers? ....................................................................................................................................... 11
5. Why SAP? ....................................................................................................................................................... 11
2 Sales & Operations Planning (S&OP) ........................................................................................................... 12
1. Case: pea company .................................................................................................................................... 12
2. After supply planning: meetings................................................................................................................. 18
3. Consensus? Insert this data in operations… .............................................................................................. 18
3 Production Planning process ...................................................................................................................... 19
1. Steering done by S&OP............................................................................................................................... 20
2. Master production schedule ...................................................................................................................... 23
3. Production planning .................................................................................................................................. 24
4. Netting explained at SKU level ................................................................................................................... 25
In the book ......................................................................................................................................................... 27
4 Sales order process ..................................................................................................................................... 29
1. The process (p58-66) ................................................................................................................................. 29
2. Master Data ............................................................................................................................................... 38
3. In SAP (GBI) – case SD ................................................................................................................................. 42
5 Purchase process ........................................................................................................................................ 46
1. the process ................................................................................................................................................ 46
2. Master Data ............................................................................................................................................... 57
3. In SAP (GBI) – Case MM .............................................................................................................................. 59
6 The production process overview ............................................................................................................... 61
1. Release production order – 3 ways............................................................................................................. 61
11
, 2. Preparation................................................................................................................................................ 62
3. Stage and setup ......................................................................................................................................... 63
4. Produce...................................................................................................................................................... 64
5. Complete ................................................................................................................................................... 64
DIRFT ................................................................................................................................................................. 66
6 production process Master Data ................................................................................................................. 66
1. PP Master Data .......................................................................................................................................... 66
2. Material Master Views ............................................................................................................................... 66
3. Bill of Materials (BOM) ............................................................................................................................... 66
4. Routing ...................................................................................................................................................... 67
5. Work Center ............................................................................................................................................... 68
6. Product Group ............................................................................................................................................ 68
quality lessons
quality lesson 1: aligning customer experience with company culture .......................................................... 69
1. Customer experience strategies ................................................................................................................ 69
2. customer experience best practices .......................................................................................................... 69
3. customer experience framework ............................................................................................................... 70
4. customer experience evaluation................................................................................................................ 70
quality lesson 2: quality management foundations – the gap framework ...................................................... 71
1. Understand quality .................................................................................................................................... 71
2. frameworks for quality management........................................................................................................ 71
3. tools for quality management ................................................................................................................... 73
4. quality strategies ........................................................................................................................................... 74
Quality lesson 3: process improvement foundations ..................................................................................... 75
1. Measuring your processes ......................................................................................................................... 75
2. improving your processes .......................................................................................................................... 76
Quality lesson 4 project management foundations ....................................................................................... 79
1. using requirements management process ................................................................................................ 80
22
,1 WHAT IS ERP
p.1 - 35
1. MANAGE PROCESSES WITH ‘ERP SOFTWARE’
à Schedule to help study.
2. A STORY….
Bicycle shop in New York:
• Bicycles
• Water bottles
• Helmet
Department structure:
33
, 1) WHERE IT ALL STARTS
• Sales department:
• “What do you want?”
o Black touring bicycle
o Black helmet
o Knee pads
o Water bottle
o Cargo Bike
à Salesperson talks to the customer.
2) RESULT: I ORDER A CARGO BIKE WITH FLEXIBLE ROOF IN RED + HELMET
àSales order = marriage contract
Difference selection and transaction: with selection you still have the possibility to walk away.
44
INHOUDSOPGAVE
ERP
1 What is ERP .................................................................................................................................................. 3
1. Manage processes with ‘ERP software’ ............................................................................................................ 3
2. A story…. .......................................................................................................................................................... 3
3. Some implications… ....................................................................................................................................... 10
4. Software suppliers? ....................................................................................................................................... 11
5. Why SAP? ....................................................................................................................................................... 11
2 Sales & Operations Planning (S&OP) ........................................................................................................... 12
1. Case: pea company .................................................................................................................................... 12
2. After supply planning: meetings................................................................................................................. 18
3. Consensus? Insert this data in operations… .............................................................................................. 18
3 Production Planning process ...................................................................................................................... 19
1. Steering done by S&OP............................................................................................................................... 20
2. Master production schedule ...................................................................................................................... 23
3. Production planning .................................................................................................................................. 24
4. Netting explained at SKU level ................................................................................................................... 25
In the book ......................................................................................................................................................... 27
4 Sales order process ..................................................................................................................................... 29
1. The process (p58-66) ................................................................................................................................. 29
2. Master Data ............................................................................................................................................... 38
3. In SAP (GBI) – case SD ................................................................................................................................. 42
5 Purchase process ........................................................................................................................................ 46
1. the process ................................................................................................................................................ 46
2. Master Data ............................................................................................................................................... 57
3. In SAP (GBI) – Case MM .............................................................................................................................. 59
6 The production process overview ............................................................................................................... 61
1. Release production order – 3 ways............................................................................................................. 61
11
, 2. Preparation................................................................................................................................................ 62
3. Stage and setup ......................................................................................................................................... 63
4. Produce...................................................................................................................................................... 64
5. Complete ................................................................................................................................................... 64
DIRFT ................................................................................................................................................................. 66
6 production process Master Data ................................................................................................................. 66
1. PP Master Data .......................................................................................................................................... 66
2. Material Master Views ............................................................................................................................... 66
3. Bill of Materials (BOM) ............................................................................................................................... 66
4. Routing ...................................................................................................................................................... 67
5. Work Center ............................................................................................................................................... 68
6. Product Group ............................................................................................................................................ 68
quality lessons
quality lesson 1: aligning customer experience with company culture .......................................................... 69
1. Customer experience strategies ................................................................................................................ 69
2. customer experience best practices .......................................................................................................... 69
3. customer experience framework ............................................................................................................... 70
4. customer experience evaluation................................................................................................................ 70
quality lesson 2: quality management foundations – the gap framework ...................................................... 71
1. Understand quality .................................................................................................................................... 71
2. frameworks for quality management........................................................................................................ 71
3. tools for quality management ................................................................................................................... 73
4. quality strategies ........................................................................................................................................... 74
Quality lesson 3: process improvement foundations ..................................................................................... 75
1. Measuring your processes ......................................................................................................................... 75
2. improving your processes .......................................................................................................................... 76
Quality lesson 4 project management foundations ....................................................................................... 79
1. using requirements management process ................................................................................................ 80
22
,1 WHAT IS ERP
p.1 - 35
1. MANAGE PROCESSES WITH ‘ERP SOFTWARE’
à Schedule to help study.
2. A STORY….
Bicycle shop in New York:
• Bicycles
• Water bottles
• Helmet
Department structure:
33
, 1) WHERE IT ALL STARTS
• Sales department:
• “What do you want?”
o Black touring bicycle
o Black helmet
o Knee pads
o Water bottle
o Cargo Bike
à Salesperson talks to the customer.
2) RESULT: I ORDER A CARGO BIKE WITH FLEXIBLE ROOF IN RED + HELMET
àSales order = marriage contract
Difference selection and transaction: with selection you still have the possibility to walk away.
44
