C235 - Training and Development: Topics 11 – 13 questions and answers well illustrated.

C235 - Training and Development: Topics 11 – 13 questions and answers well illustrated. Leadership involves the exercise of: - correct answers.Influence When one person tries to influence another person's actions, the possible outcomes are: I: Resistance II: Compliance III: Commitment IV: Resilience - correct answers.I, II, and III True or False: Leading and managing are one and the same. - correct answers.False "Leading is influencing, guiding in direction, course, action, opinion" and to manage means "to bring about, to accomplish, to have charge of or responsibility for, to conduct." All of the following are activities of management EXCEPT: Controlling and problem solving Planning and budgeting Aligning people Organizing and staffing - correct answers.Aligning people Which of the following is NOT an activity of a leader? Establishing direction Controlling and problem solving Inspiring Motivating - correct answers.Controlling and problem solving "Leaders are born and not made" is what theory of leadership? - correct answers.Trait theory According to behavior theory, the best leaders are _________ and __________. - correct answers.Task-oriented; people-oriented The four behaviors in the Hersey-Blanchard Situational Theory of Leadership are: - correct answers.Participating, selling, delegating, and telling "Maturity" of the group means: How long the group has been working together How well the members understand the goals and roles How well the group has been performing as a group All of the above - correct answers.All of the above What leadership behavior should be used when a new group is being formed? - correct answers.Telling A social learning theory which proposes that much of human behavior is learned observationally through modeling. - correct answers.Behavior modeling training The term "action learning" refers to which of these descriptions? - correct answers.Bringing groups of leaders or leaders-in-training together to work on real business problems Coaching relationships work best when the coaches: I: Are empathetic II: Know all the answers III: Are self-confident IV: Tell the employee what to do - correct answers.I and III Most of the learning about leadership occurs through: - correct answers.Job experiences The term "externship" means: - correct answers.Promising employees spending time at another firm True or False: A fully functioning and fully mature group still requires leadership. - correct answers.False