American Red Cross BLS/CPR Certification Lesson 1: Foundational Concepts Questions & Answers 2023

American Red Cross BLS/CPR Certification Lesson 1: Foucritical thinking - thinking clearly & rationally to identify the connection between information & actions problem solving - the ability to use readily available resources to find solutions to challenging situations or issues that arise communication - includes verbal messages & nonverbal messages conveyed through body language What are the four essential components of communication? - sender, message, receiver, & feedback closed-loop communication - a communication technique used to prevent misunderstandings teamwork - the actions of a group of people with well defined roles & responsibilities making a coordinated effort to achieve a common goal team leader - oversees the entire emergency situation & ensures that everyone works as a team to help promote the best possible outcome for the patient team member - provides care with skill & expertise crew resource management - emphasizes the use of all available resources to promote effective & efficient teamwork & reduce the likelihood of human errorndational Concepts Questions & Answers 2023