CORRECT ANSWERS
What always stays constant regardless of where you work? - Correct ✓✓Change
What is the goal of managed care system? - Correct ✓✓To control coast
Which category in the instruction's organizational chart best describes line officer's
position? - Correct ✓✓Employees
What is the most important factor in being a security supervisor? - Correct
✓✓Honesty and Integrity
Who makes most of the critical security decisions in the organization? - Correct
✓✓Security Supervisor
What are the two distinct sides of a supervisor's work? - Correct ✓✓Personnel
and tasks
Which of this is not a task assigned for the Supervisor? - Correct ✓✓Budget
What is the single secret to keeping employees content? - Correct ✓✓Take care
of the little things
Which of these is one of the most important activities that managment has in
dealing with security employees? - Correct ✓✓Communication
, Which of the following is one of the benefits of recognizing employees? - Correct
✓✓Promotes teamwork and appreciation
Which of the following principles is not consistant with progressive discipline? -
Correct ✓✓Punitive action
When administering progressive discipline a supervisor must do what? - Correct
✓✓Is not permitted to repeat steps
Which of the following describes the two basic categories of authority? - Correct
✓✓Formal and Informal
The chain of command is often described by which term? - Correct ✓✓Unbroken
line of authority
Teh security profession has a tendency toward which style of management? -
Correct ✓✓Authoritarian
Which of the following is not a trait of a successful supervisor? - Correct
✓✓Span and control
What is the difference between managers and leaders? - Correct ✓✓Leaders do
the right thing
According to this chapter, how many basic funtions are there of effective
leadership? - Correct ✓✓Eight