MNB1601 – ASSESSMENT 1 – EXPECTED QUESTIONS AND ANSWERS - 2024
Assessment 1
Started on Tuesday, 1 August 2023
State Finished
Completed on Tuesday, 1 August 2023
Time taken
Marks 10.00/10.00
Grade 100.00 out of 100.00
Question 1
Notwithstanding some difficulties, Derby Departmental Store surpassed all
expectations, and it is generally known in the market that the people working
for Derby have been responsible for the company standing out from its
competitors. Lately, however staff turnover has increased, and after a one-
week strike, customers began to complain about the quality of products on the
shelves and customer service by staff. To reduce staff turnover, Derby decides
to employ Herzberg’s two-factor theory to improve motivation. Derby will be
focussing mainly on the content of the jobs performed by staff by looking at
achievement, recognition and meaningfulness. Which factor of Herzberg’s
motivational model is being focussed on?
Select one:
a.
Hygiene factors
b.
Maintenance factors
c.
Internal factors
d.
Growth factors
Feedback
The correct answer is: Growth factors
1
, MNB1601 – ASSESSMENT 1 – EXPECTED QUESTIONS AND ANSWERS - 2024
Question 2
Career development includes long-term career path development, talent
management, succession planning and ___________ .
Select one:
a.
recruiting
b.
performance management
c.
maintaining the talent pool
d.
ad hoc training
Feedback
The correct answer is: performance management
Question 3
Part of the responsibility of the human resource department and line managers
is to turn the potential of employees into performance. Which one of the
following statements relates to this responsibility?
Select one:
a.
Shifting trends in talent management and aligning people with strategy.
b.
The constant psychological contract and building successful supplier relationships.
c.
Discharge strategies.
d.
Recognition strategies at individual level.
Feedback
The correct answer is: Recognition strategies at individual level.
2
Assessment 1
Started on Tuesday, 1 August 2023
State Finished
Completed on Tuesday, 1 August 2023
Time taken
Marks 10.00/10.00
Grade 100.00 out of 100.00
Question 1
Notwithstanding some difficulties, Derby Departmental Store surpassed all
expectations, and it is generally known in the market that the people working
for Derby have been responsible for the company standing out from its
competitors. Lately, however staff turnover has increased, and after a one-
week strike, customers began to complain about the quality of products on the
shelves and customer service by staff. To reduce staff turnover, Derby decides
to employ Herzberg’s two-factor theory to improve motivation. Derby will be
focussing mainly on the content of the jobs performed by staff by looking at
achievement, recognition and meaningfulness. Which factor of Herzberg’s
motivational model is being focussed on?
Select one:
a.
Hygiene factors
b.
Maintenance factors
c.
Internal factors
d.
Growth factors
Feedback
The correct answer is: Growth factors
1
, MNB1601 – ASSESSMENT 1 – EXPECTED QUESTIONS AND ANSWERS - 2024
Question 2
Career development includes long-term career path development, talent
management, succession planning and ___________ .
Select one:
a.
recruiting
b.
performance management
c.
maintaining the talent pool
d.
ad hoc training
Feedback
The correct answer is: performance management
Question 3
Part of the responsibility of the human resource department and line managers
is to turn the potential of employees into performance. Which one of the
following statements relates to this responsibility?
Select one:
a.
Shifting trends in talent management and aligning people with strategy.
b.
The constant psychological contract and building successful supplier relationships.
c.
Discharge strategies.
d.
Recognition strategies at individual level.
Feedback
The correct answer is: Recognition strategies at individual level.
2
