ETC certification Questions With Correct Answers Already Passed!!

In order to become a successful emergency telecommunicator, a combination of the following is required - training and temperament If a field unit needs a certain type of assistance, it is usually up to that field unit to locate, notify, and coordinate the additional resources. True or False? - false The IAED (the academy) enforces its Code of Ethics by withholding or revoking the certifications of those who fail to agree to, or uphold, these standards. True or False? - true When faced with an ethical dilemma in the communication center, the ETC should FIRST: - follow established protocol, procedure, and policy A procedure that has been highly define, structured, and placed into a reference system is known as a: - protocol In this course, the "three P's" refer to: - protocol, procedure, and policy Wireless internet devices (such as smart phones) connect to the internet using: - wi-fi Cell phone networks are divided into specific areas called cells, each with its own: - antenna Prior to the development of emergency number technology, either the caller or the operator had to try to figure out which agency or department emergency calls should go to, based on the caller's location - true What does the acronym TDD stand for? - telecommunications device for the deaf What does the acronym VoIP stand for? - voice over internet protocolThe technology that allows the ETC to take an automatic number identification (ANI) number and "dip" it into an address database is called: - ALI (automatic location identification) What does the acronym CAD stand for? - computer-aided dispatch