ISYS 363 SFSU FINAL PRACTICE TEST QUESTIONS & CORRECT ANSWERS

ISYS 363 SFSU FINAL PRACTICE TEST QUESTIONS & CORRECT ANSWERS What is at the heart of any ERP system? - ANSWER Database Which of the following is not an advantage of building a data-driven website? - ANSWER Minimizes or reduces efficiency Susan teaches many individuals and business professionals how and why to use social media, and the benefits and challenges to using social media. Of the four e-business challenges, which of the following is the most crucial challenge to consider before engaging in social media? - ANSWER Ensuring consumer protection What is an online journal that allows users to post their own opinions, comments, graphics, and video? - ANSWER Blog or web log Which of the following represents market basket analysis? - ANSWER All of these -Analyzes website information -Analyzes checkout scanner information -Detects customers' buying behavior What is a dynamic high-resolution electronic display that combines a paperlike reading experience with the ability to access information anytime, anywhere? - ANSWER Radio Paper Which trend has the following potential business impact? The time to get products and services to market is being shortened by technology. - ANSWER Pace of technological is increasing Which of the following is a potential business impact from teleliving? - ANSWER Will take over routine tasks such as writing a letter, retrieving a file, and making a phone call Which methodology is owned by IBM? - ANSWER RUP What is a separate facility that does not have any computer equipment, but is a place where employees can move after a disaster? - ANSWER Cold site What is an aggregation of geographically dispersed computing, storage, and network resources, coordinated to deliver improved performance, higher quality of service, better utilization, and easier access to data? - ANSWER Grid Computing What is an ISP? - ANSWER Internet service provider, a company that provides access to the Internet for a monthly fee. What is measured by such benchmarks as satisfaction surveys, percentage of existing customers retained, and increases in revenue dollars per customer? - ANSWER Customer satisfaction What is used to create an application that is helpful in designing business process models and also helpful in simulating, optimizing, monitoring, and maintaining various processes that occur within an organization? - ANSWER Business process management tools Which of the following is a question a company should ask when creating a global website? - ANSWER All of these -Will the site require new navigational logic to accommodate cultural preferences? -Will content be translated? -Which country will the server be located in to support local user needs? Which of the following can a customer use to contact an organization? - ANSWER All of these -Telephone -Email -Web access What describes how products in a network increase in value to users as the number of users increase? - ANSWER Network effect Which of the following best describes Web 2.0? - ANSWER Social media and usergenerated web content Consider a washing machine as a system. Which of the following represents the process? - ANSWER The wash and rinse cycle. What consists of a series of tiny projects? - ANSWER Iterative development What are some of the immediate results businesses found from using instant messaging? - ANSWER All of these -Quickly identify which employees are at their computers. -Easily hold simultaneous IM sessions with multiple people. -Resolve questions or problems immediately. What is a method for confirming users' identities? - ANSWER Authentication What is a detailed process for recovering information or an IT system in the event of a catastrophic disaster such as a fire or flood? - ANSWER Disaster recovery plan