BUSMHR 3200 Charles Buchanan Org Behav. Exam 1 Questions And Answers Already Graded A+

4 skills employers desire most - 1. critical thinking 2. problem solving 3. judgement and decision making 4. active listening 5 characteristics of bad employees - 1. problems with interpersonal relationships 2. fail to hire, build, and lead a team 3. fail to meet business objectives 4. unable to change or adapt 5. lack functional orientation organizational behavior - The study of individuals and groups within an organizational context, and the study of internal processes and practices as they influence the effectiveness of individuals, teams, and organizations leadership - the process of developing ideas and a vision, living by values that those ideas and that vision, influencing others to embrace them in their own behaviors, and making hard decisions about human and other resources leader - person who exhibits the key attributes of leadership manager - directs, controls, and plans the work of others and is responsible for results. 3 key functions of leaders and managers - authority, responsibility, accountability authority - the right to make decisionsresponsibility - assignment for achieving a goal accountability - acceptance of success or failure 7 competencies - self, diversity, across cultures, communication, teams, change, ethics ethics competency - The knowledge, skills, and abilities to incorporate values and principles that distinguish right from wrong when making decisions and choosing behaviors ethics - the values and principles that distinguish right from wrong