ORM_01_EPM
EXAMEN: PROJECT MANAGEMENT.
THE PROJECT. ............................................................................................................................... 5
What is project management. ............................................................................................................. 5
Types of activities. ........................................................................................................................... 5
How to define a project. ...................................................................................................................... 5
Project features. .............................................................................................................................. 5
From improvised to project-based to routine. ................................................................................. 6
Types of projects. ............................................................................................................................. 6
The six phases...................................................................................................................................... 6
Concept. ........................................................................................................................................... 7
Definition. ........................................................................................................................................ 7
Design. ............................................................................................................................................. 7
Preparation. ..................................................................................................................................... 7
Realization. ...................................................................................................................................... 8
Aftercare. ......................................................................................................................................... 8
Advantages and disadvantages of project-based approach. ............................................................... 8
Advantages. ..................................................................................................................................... 8
Disadvantages. ................................................................................................................................ 8
SMART.................................................................................................................................................. 8
PEOPLE WORKING ON PROJECTS. .................................................................................................. 9
Project organisation............................................................................................................................. 9
Project group. .................................................................................................................................. 9
Outside world. ................................................................................................................................. 9
People involved. ................................................................................................................................ 10
The client. ...................................................................................................................................... 10
The future users. ............................................................................................................................ 10
The project managers. ................................................................................................................... 10
The project members. .................................................................................................................... 12
Project team development. ............................................................................................................... 12
Team roles according to Belbin. ........................................................................................................ 12
Projects and cultural differences. ...................................................................................................... 13
Working on a project. ........................................................................................................................ 14
Team agreements. ......................................................................................................................... 14
Project management skills. ........................................................................................................... 15
Solutions. ....................................................................................................................................... 16
MVB Introduction to Project Management 1
, ORM_01_EPM
STAKEHOLDER MANAGEMENT. ................................................................................................... 17
Managing stakeholders. .................................................................................................................... 17
Stakeholder matrix. ........................................................................................................................... 17
INFORMATION MANAGEMENT. ................................................................................................... 18
Activities. ........................................................................................................................................... 18
Recognizing activities, some rules. ................................................................................................ 18
Describing activities. ...................................................................................................................... 18
Format with 5 elements................................................................................................................. 18
Business functions. ........................................................................................................................ 19
Business processes. ........................................................................................................................ 19
Data flow diagram. ............................................................................................................................ 19
Basic symbols. ................................................................................................................................ 20
Step 1: activities. ............................................................................................................................ 21
Step 2: databases. ......................................................................................................................... 21
Step 3: sources/destinations + data flows. .................................................................................... 21
Step 4: stream between activities.................................................................................................. 21
Extra game rules. ........................................................................................................................... 22
Information systems. ......................................................................................................................... 23
The information ladder. ................................................................................................................. 23
Model information provision. ........................................................................................................ 23
Kinds of information. ..................................................................................................................... 23
Quality of information systems...................................................................................................... 25
Aspects of data. ................................................................................................................................. 25
Syntax of data. ............................................................................................................................... 26
Semantics of data. ......................................................................................................................... 26
Pragmatics of data. ....................................................................................................................... 26
THE PROJECT FROM START TO FINISH. ......................................................................................... 27
Organisation and execution of project. ............................................................................................. 27
Project proposal............................................................................................................................. 27
Initial meeting................................................................................................................................ 27
Setting up the project. ................................................................................................................... 28
Project plan.................................................................................................................................... 28
Project start-up meeting. ............................................................................................................... 29
Design and preparation. ................................................................................................................ 30
Realization of the project result..................................................................................................... 30
Completion of the project. ............................................................................................................. 30
MVB Introduction to Project Management 2
, ORM_01_EPM
Monitoring aspects of a project. ....................................................................................................... 30
Monitoring projects in practice. ........................................................................................................ 31
Monitoring the risks. ......................................................................................................................... 32
Project risks. ...................................................................................................................................... 32
Why projects fail. ........................................................................................................................... 33
How to prevent project failure? ..................................................................................................... 33
Risk analysis. ...................................................................................................................................... 33
Organizing meetings. ......................................................................................................................... 35
Project meeting. ............................................................................................................................ 35
Preparing for the meeting. ............................................................................................................ 35
The meeting’s agenda. .................................................................................................................. 35
The meeting itself. ......................................................................................................................... 36
After the meeting........................................................................................................................... 36
PLANNING AND SCHEDULING. .................................................................................................... 37
Why plan? .......................................................................................................................................... 37
Concepts and terms........................................................................................................................... 37
Network diagrams. ............................................................................................................................ 37
Instructions for drawing up a network diagram:........................................................................... 38
Gantt charts. ...................................................................................................................................... 38
Instructions for drawing up a Gantt Chart..................................................................................... 38
Deriving a Gantt chart from a network diagram. .............................................................................. 39
Instructions for deriving Gantt Chart from Network diagram. ...................................................... 39
Adjustments to schedules. ................................................................................................................ 39
Lag time and lead time. ................................................................................................................. 40
Which activities are required? ........................................................................................................... 40
Planning software. ............................................................................................................................. 41
Planning a large project in phases. .................................................................................................... 41
Time management. ........................................................................................................................... 42
Methodologies. ................................................................................................................................. 42
CHANGE MANAGEMENT. ............................................................................................................ 43
What is change management? .......................................................................................................... 43
Benefits of integrated approach. ....................................................................................................... 43
Tips for integrating PM and CM......................................................................................................... 43
Why does change management fail? ................................................................................................ 44
The Eight-Stage Process. .................................................................................................................... 44
MVB Introduction to Project Management 3
, ORM_01_EPM
QUALITY MANAGEMENT. ............................................................................................................ 45
What is it?.......................................................................................................................................... 45
The four components. ....................................................................................................................... 45
Norms. ........................................................................................................................................... 45
Quality inspection. ......................................................................................................................... 45
Quality control. .............................................................................................................................. 46
Quality assurance. ......................................................................................................................... 46
Total quality management. ................................................................................................................ 46
Developments in consumer market. ................................................................................................. 46
Technical developments. ................................................................................................................... 47
Some theories.................................................................................................................................... 48
MVB Introduction to Project Management 4
EXAMEN: PROJECT MANAGEMENT.
THE PROJECT. ............................................................................................................................... 5
What is project management. ............................................................................................................. 5
Types of activities. ........................................................................................................................... 5
How to define a project. ...................................................................................................................... 5
Project features. .............................................................................................................................. 5
From improvised to project-based to routine. ................................................................................. 6
Types of projects. ............................................................................................................................. 6
The six phases...................................................................................................................................... 6
Concept. ........................................................................................................................................... 7
Definition. ........................................................................................................................................ 7
Design. ............................................................................................................................................. 7
Preparation. ..................................................................................................................................... 7
Realization. ...................................................................................................................................... 8
Aftercare. ......................................................................................................................................... 8
Advantages and disadvantages of project-based approach. ............................................................... 8
Advantages. ..................................................................................................................................... 8
Disadvantages. ................................................................................................................................ 8
SMART.................................................................................................................................................. 8
PEOPLE WORKING ON PROJECTS. .................................................................................................. 9
Project organisation............................................................................................................................. 9
Project group. .................................................................................................................................. 9
Outside world. ................................................................................................................................. 9
People involved. ................................................................................................................................ 10
The client. ...................................................................................................................................... 10
The future users. ............................................................................................................................ 10
The project managers. ................................................................................................................... 10
The project members. .................................................................................................................... 12
Project team development. ............................................................................................................... 12
Team roles according to Belbin. ........................................................................................................ 12
Projects and cultural differences. ...................................................................................................... 13
Working on a project. ........................................................................................................................ 14
Team agreements. ......................................................................................................................... 14
Project management skills. ........................................................................................................... 15
Solutions. ....................................................................................................................................... 16
MVB Introduction to Project Management 1
, ORM_01_EPM
STAKEHOLDER MANAGEMENT. ................................................................................................... 17
Managing stakeholders. .................................................................................................................... 17
Stakeholder matrix. ........................................................................................................................... 17
INFORMATION MANAGEMENT. ................................................................................................... 18
Activities. ........................................................................................................................................... 18
Recognizing activities, some rules. ................................................................................................ 18
Describing activities. ...................................................................................................................... 18
Format with 5 elements................................................................................................................. 18
Business functions. ........................................................................................................................ 19
Business processes. ........................................................................................................................ 19
Data flow diagram. ............................................................................................................................ 19
Basic symbols. ................................................................................................................................ 20
Step 1: activities. ............................................................................................................................ 21
Step 2: databases. ......................................................................................................................... 21
Step 3: sources/destinations + data flows. .................................................................................... 21
Step 4: stream between activities.................................................................................................. 21
Extra game rules. ........................................................................................................................... 22
Information systems. ......................................................................................................................... 23
The information ladder. ................................................................................................................. 23
Model information provision. ........................................................................................................ 23
Kinds of information. ..................................................................................................................... 23
Quality of information systems...................................................................................................... 25
Aspects of data. ................................................................................................................................. 25
Syntax of data. ............................................................................................................................... 26
Semantics of data. ......................................................................................................................... 26
Pragmatics of data. ....................................................................................................................... 26
THE PROJECT FROM START TO FINISH. ......................................................................................... 27
Organisation and execution of project. ............................................................................................. 27
Project proposal............................................................................................................................. 27
Initial meeting................................................................................................................................ 27
Setting up the project. ................................................................................................................... 28
Project plan.................................................................................................................................... 28
Project start-up meeting. ............................................................................................................... 29
Design and preparation. ................................................................................................................ 30
Realization of the project result..................................................................................................... 30
Completion of the project. ............................................................................................................. 30
MVB Introduction to Project Management 2
, ORM_01_EPM
Monitoring aspects of a project. ....................................................................................................... 30
Monitoring projects in practice. ........................................................................................................ 31
Monitoring the risks. ......................................................................................................................... 32
Project risks. ...................................................................................................................................... 32
Why projects fail. ........................................................................................................................... 33
How to prevent project failure? ..................................................................................................... 33
Risk analysis. ...................................................................................................................................... 33
Organizing meetings. ......................................................................................................................... 35
Project meeting. ............................................................................................................................ 35
Preparing for the meeting. ............................................................................................................ 35
The meeting’s agenda. .................................................................................................................. 35
The meeting itself. ......................................................................................................................... 36
After the meeting........................................................................................................................... 36
PLANNING AND SCHEDULING. .................................................................................................... 37
Why plan? .......................................................................................................................................... 37
Concepts and terms........................................................................................................................... 37
Network diagrams. ............................................................................................................................ 37
Instructions for drawing up a network diagram:........................................................................... 38
Gantt charts. ...................................................................................................................................... 38
Instructions for drawing up a Gantt Chart..................................................................................... 38
Deriving a Gantt chart from a network diagram. .............................................................................. 39
Instructions for deriving Gantt Chart from Network diagram. ...................................................... 39
Adjustments to schedules. ................................................................................................................ 39
Lag time and lead time. ................................................................................................................. 40
Which activities are required? ........................................................................................................... 40
Planning software. ............................................................................................................................. 41
Planning a large project in phases. .................................................................................................... 41
Time management. ........................................................................................................................... 42
Methodologies. ................................................................................................................................. 42
CHANGE MANAGEMENT. ............................................................................................................ 43
What is change management? .......................................................................................................... 43
Benefits of integrated approach. ....................................................................................................... 43
Tips for integrating PM and CM......................................................................................................... 43
Why does change management fail? ................................................................................................ 44
The Eight-Stage Process. .................................................................................................................... 44
MVB Introduction to Project Management 3
, ORM_01_EPM
QUALITY MANAGEMENT. ............................................................................................................ 45
What is it?.......................................................................................................................................... 45
The four components. ....................................................................................................................... 45
Norms. ........................................................................................................................................... 45
Quality inspection. ......................................................................................................................... 45
Quality control. .............................................................................................................................. 46
Quality assurance. ......................................................................................................................... 46
Total quality management. ................................................................................................................ 46
Developments in consumer market. ................................................................................................. 46
Technical developments. ................................................................................................................... 47
Some theories.................................................................................................................................... 48
MVB Introduction to Project Management 4
