MGT 208 @ EGCC
Lesson 7 Quiz
Quiz Score: 20 out of 20
Question 1
Dysfunctional turnover:
occurs when a high performing member of the organization quits.
Question 2
Dysfunctional retention:
occurs when a low performing employee remains with the organization.
Question 3
Functional turnover is desirable and occurs when low performing employees voluntarily
quit.!
True
Question 4
Employees whose performance is in the middle range are most likely to remain with an
organization.
True
Question 5
An employee decision to quit is always proceeded by a specific event that creates a
sense of dissatisfaction with the status quo.!
False
Question 6
An organization pursuing a Loyal Soldier HR strategy:
seeks to manage employee separations.
Question 7
Functional turnover:
occurs when low performing employees quit.
Question 8
Employee satisfaction:
results in happier employees being more productive when satisfaction is high.
Question 9
Maximizing employee retention is a strategy that should be followed by all
organizations.!
False
Question 10
An important part of each employee decision to quit is a lack of satisfaction with the
current state in their current employment.
True
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