Professional Communication Exam - Answered, Complete Solutions

Professional Communication Exam - Answered, Complete Solutions A ____ includes the definition of terms used in a book Glossary Information can be presented in picture form using a ______ Graph To find an alphabetical listing of topics in a book, consult the _____ Index A type style that uses slanted print to emphasize text is called _____ Italics Construction workers write a _____ to list deficiencies requiring correction at completion Punch list You can use a _____ to send an informal written message to someone in your company Memo You can find a books chapters and headings listed in a ______ Table of contents Numerical or written information can be presented for quick visual scanning in a ______ Table An _____ is another way to sign documents Electronic signature Providing feedback is an essential part of the _____ process Active listening Your _____ silently communicates whether or not you are paying attention to a speaker Non-verbal communication/ Body Language As you gain experience, you will learn more of the special ____ that you can use to communicate with other workers in your trade. Jargon A legal document that allows a task, such as constructing a building, to be undertaken is called a _____ Permit