Sophia Information Technology - Unit 4 Final Milestone

Ana no longer makes out checks to her utility company because she has arranged for her monthly utility charge to be automatically debited from her bank account on the due date. Ana is experiencing an example of automation known as __________.  online software application  importing/exporting data  customer billing  textfill/autocorrect RATIONALE Ana is encountering an example of automation known as customer billing. Automated customer billing provides a better experience and helps companies to be paid faster as a result of custom payment scheduling. Automatic billing enables businesses to provide convenience to customers, and ensures predictable revenue. CONCEPT Process Automation and Computers 2 IT specialists must possess technical knowledge and work well with others if they are to be successful. Select the IT specialist who demonstrates a hard skill.  Noel monitors a virtual chat program to keep in touch with other members of the IT department.  Elizabeth tracks her team's progress on a software development project.  Freddy uses problem-solving expertise to resolve an issue for the software development team.  Maggie designs a new user interface for her company's master control panel. RATIONALE