(Top QUALITY 2024/2025 EXAM REVIEW)WGU C208 Final assessment questions & Answers, rated A+, 100% accurate.

WGU C208 Final assessment questions & Answers, rated A+, 100% accurate. Which stage in Kurt Lewin's change model involves changes being institutionalized in the corporate culture? - -a)Unfreezing b)Changing c)Freezing d)Refreezing D Which of the following does not characterize the management style known as empowerment? - - a)Delegation b) Use of teams c) Reliance on hierarchy d) Autonomy of workers C What is the first step in John Kotter's eight-step process for transformational change? - -a) Form a guiding coalition b) Create a vision c) Establish a sense of urgency d) Empower others to act C Which of the following is not an explanation for why people resist change at work? - -a) Defensive managers who create an expectation of negative change. b) Fear of change that will hurt them through layoffs, unpleasant new responsibilities. c) Resentment over being forced to accept change. d) Management has explained and demonstrated the need for change.