D072 Fundamentals for Success in Business Correct 100%

Ability - ANSWERPossession of the means to do something Active Listening - ANSWERGiving the sender full, undisrupted attention with the intention of fully receiving his or her message Aggressive Communicator - ANSWERForceful communication style often carried out in a loud and hostile manner Assertive communicator - ANSWERProductive communication style used by those who express their ideas while listening attentively to others Attraction-Selection-Attrition (A-S-A) - ANSWERA theory holding that (1) Individuals are attracted to organization whose members are similar to themselves in terms of personality, values, interests and other attribute; (2) organizations are more likely to select those who possess knowledge, skills, and abilities similar to the ones their existing members possess; and (3) over time, those who do not fit in well are more likely to leave Attrition - ANSWERThe unpredictable and uncontrollable but normal reduction of work force due to resignations, retirement, sickness, or death Autocratic Style - ANSWERLeadership style that keeps close control over subordinates and does not seek much input from others Barrier to Effective Communication - ANSWERF