APM Service Now QUESTIONS AND ANSWERS RATED A+ 2023|2024 UPDATE

APM Service Now QUESTIONS AND ANSWERS RATED A+ 2023|2024 UPDATE What does Application Portfolio Management Provide? Correct Answer: -Scoring algorithms that generate reports about application values and health of IT infrastructure -Metrics that illustrate the business benefits of each application -An inventory of a customer's software applications How does ServiceNow's APM work? Correct Answer: -It helps you decide whether to invest, sustain, or replace applications -It allows you to identify redundancies and decrease budgetary costs -It provides comprehensive understanding of the applications in your organization APM integrates with these other ServiceNow offerings: Correct Answer: -Project portfolio Management -Surveys and assessments -Financial Management APM integrates with ITSM in order to: Correct Answer: Asses the incidents, problems, and changes for the applications APM integrates with PPM in order to: Correct Answer: Track execution of strategic goals and recommendations APM integrates with IT Financial Management in order to: Correct Answer: Assess application costs and associate breakdowns What does Service Mapping provide to enhance APM's capabilities? Correct Answer: It uses a top-down approach to identify the specific hardware and software CIs that support a particular service