Exam 421 Window Clerk questions and answers latest top score.

Exam 421 Window Clerk questions and answers latest top score. GIST - correct answers.Greeting Customers, Inquiring their needs, Suggesting options best to the customers' needs and Thanking them for coming to the US Postal Service Processing Categories - correct answers.Letters, Flats, Machinable Parcels, Irregular Parcels, and Outside Parcels. Letter-Size Mail - correct answers.Rectangular, Between 3.5" to 6 1/8" high, 5" to 11.5" long and .007" to .25" thick. Max weight 3.5 oz Postcards - correct answers.Rectangular, between 3.5" to 4.25" high, 5" to 6" long and .007 to .016 thickness Flat-Size Mail - correct answers.Flexible, Uniformly thick, Rectangular, Minimum: 6 1/8" high OR more than 11.5" long, OR more than 1/4" thick. Maximum 12" high, 15" long and 3/4" thick. One of the minimum flat-size dimensions MUST exceed maximum letter-size dimensions. Machinable Parcels - correct answers.Must weigh at least 6 ounces but no more than 25 pounds. High density parcels maximum weight is 15 pounds.(exception for lightweight parcels) Irregular Parcels - correct answers.Must have any one of the following characteristics: Less than 6" in length, or less than 3" in height, or less than 6 ounces. Rolls and tubes 26" long or less. Unwrapped, paper-wrapped, or sleeve-wrapped articles that are not letter size. And articles enclosed in envelopes that are not letters, flats or machinable parcels. Outside Parcels - correct answers.Length more than 27", or height than 17", or thickness more than 17". Weight more than 25 pounds or 15 pounds if identified as high density. Rolls and tubes longer than 26". Maximum weight for all parcels in 70 pounds. However length and girth combined can be up to 130" for Standard Post Nonmachinable Surcharge - correct answers.First-Class Mail letters that will receive the surcharge are considered if the following conditions exist: Too rigid, contains pens, pencils, keys or coins that cause thickness of the mailpiece to be uneven, is polybagged, polywrapped or has an exterior not made of paper. Priority Mail Express - correct answers.Class of mail with the Guaranteed by End of Day delivery(Next 1-day or 2-day), 365 days a year. Offers overnight delivery to most locations or the customer gets their money back. Also delivery on Sundays and holidays for additional fees. Also offers tracking, proof of delivery, insurance up to $100 at no cost. Priority Mail - correct answers.Nationwide delivery within one-three days in most locations, Domestic can weigh up to 70 pounds. Automatically includes USPS Tracking and $50 of insurance coverage when purchased at retail. Can have Extra Services such as Signature Confirmation, Insurance, etc. P.O Boxes - correct answers.A premier service available to customers at any Post Office. Offers customers privacy, security, and flexibility with the ability to get their mail when and where it is most convenient. EDDM - correct answers.Every Direct Door Mail Dimensional Weight Pricing - correct answers.Applies to Priority Mail packages that are more than one cubic foot (1728 cubic inches) and are destined for Zones 5-8. Maximum size for mailing a Priority Mail item is 108" combined length and girth. Balloon Price - correct answers.Applies to: Priority Mail packages addressed for delivery in local area and Zones 1-4 only. Standard Parcels are applied this price as well. Parcels that weigh less than 20 pounds but measure more than 84" but no more than 108" in combined length and girth are charged for a 20-pound parcel. First-Class Mail - correct answers.Items that consist of handwritten or typewritten personal correspondence such as bills, statements of account, postcards, and BRM must be mailed First Class Mail, Priority, or upgraded to Priority Mail Express Periodicals - correct answers.Authorized publications such as magazines and newspapers whose primary purpose is transmitting information, Must be published at least four times a year at a stated frequency Standard Mail - correct answers.Used to send printed matter, flyers, advertising, catalogs, newsletters, and small packages. A single piece of Standard Mail must weigh less than 16 ounces Bound Printed Matter - correct answers.Sheets must be permanently-bound by secure fasteners such as staples, spiral binding, glue or stitching, can weigh up to 15 pounds Library Mail - correct answers.Content is limited to books, sounds recordings, academic theses and certain other items. Must be sent to, from or between educational organizations, museums and other qualified organizations. Can weigh no more than 70 pounds Media Mail - correct answers.Limited to books, sound recordings, recorded video tapes, printed music, recorded computer readable-media, such as CDs, DVDs, and certain other items Standard Post - correct answers.Gifts and merchandise, can weigh up to 70 pounds and measure up to 130" in combined length and girth. Oversize Price - correct answers.Applies to Standard Post pieces that measure over 108" but no more than 130" in combined length and girth. HAZMAT Question - correct answers."Is there anything in this packages that is liquid, fragile, perishable, or potentially hazardous such as lithium batteries or perfume?" International Mail - correct answers.Four categories of this service: First-Class Mail International, Priority Mail International, Priority Mail Express International, and Global Express Guaranteed. First-Class International - correct answers.Must be 5.5" length, 3.5" height and .007" thick. Maximum weight is 4 pounds, for letter size is 3.5 ounces, if more than that it is charged FCM flat-size price. Flats must be between 11.5" to 15" long, 6 1/8" to 12" tall, and .25" to .75" thick Priority Mail International - correct answers.Average 6-10 business days delivery with tracking to major destinations. Domestic Priority Mail Flat-Rate packaging can be used for international shipping. Weight maximum of 4 pounds for Flat-Rate Envelope and small Flat-Rate Box. Tracking for everything except Envelope. Other Flat-Rate boxes have 20 pound maximum weight limit Priority Mail Express International - correct answers.Maximum weight limit for any Priority Mail Express International shipment is 70 pounds. Shipments are insured against loss up to $100 at no additional charge. Coins, jewelry, etc is prohibited in Priority Mail Express. Global Express Guranteed - correct answers.Delivery in 1 to 3 business days, maximum weight is 70 pounds, some countries have lower weight restrictions, which vary between 22 to 70 lbs. Dimensions must not exceed 46" in length, 35" in height, or a combined length and girth of 108" Priority Mail Flat-Rate Shipping - correct answers.Priority Mail Flat-Rate Envelopes and Boxes allow customers to packages for one price regardless of the weight or domestic destination. If it fits, it ships! Any amount of material, up to 70 lbs may be mailed. Extra Services - correct answers.Extra Services include: Certificate of Mailing, Certified Mail, Collect on Delivery (COD) USPS Tracking, Insured Mail, Registered Mail, Restricted Delivery, Return Receipt, Return Receipt for Merchandise,Signature Confirmation, Delivery Confirmation, Adult Signature, Special Handling, and Hold for Pickup Caller Service - correct answers.A premium service for people and companies that need more pickup times than Firm Holdout and/or have more mail than the largest box in your office will hold daily. Firm Holdout - correct answers.Services allows a customer to obtain street-addressed mail from the Post Office when the customer normally receives 50 letters or more on the first delivery trip, or when the customer is a news agent or publisher's representative and receives publications that qualify for newspaper treatment