Change Management WGU C721, Exam Questions and answers. VERIFIED 2024

Five elements that support management's effective attainment of organizational goals - -planning, organizing, directing, controlling resources, and staffing Define Management - -the process of working with and through people to achieve organizational goals 2 essential pieces in organizations that must be integrated effectively to lead to high performance. - - Management and Leadership What are the traits of an effective change leader? - -They define themselves as a change leader, embrace risk instead of being adverse to risk as part of the change process Organizational Development - -the practice of changing people and organizations for positive growth Change Management - -encompasses approaches used by business content and behavioral process specialists that assist leaders in moving organizations from a present to future state Systems Theory - -organizations are viewed as a total system of interdependent subsystems with individual components that include people, technology, work, and culture all of which work together to respond to external environmental changes such as competitors, customers, or government regulations Contingency theory - -viewing organizational dimensions (strategy, structure, people, work, rewards) as parts of a whole that fit together. When one of these dimensions is out of sync with the others, issues emerge Long-Term Approach - -focuses on lasting effects through changes in cultural norms including interventions and alter attitudes, behaviors, processes, knowledge, and structures