Ralph Stair; George Reynolds
Chapter 1: An Introduction to Information Systems in Organizations
1. Information is simply a collection of raw facts such as an employee
number or the total hours worked in a week.
a. True
*b. False
2. Data represents real-world things including raw facts such as imageand
audio data.
*a. True
b. False
3. A set of random or unrelated tasks performed to achieve a definite
outcome is called a process.
a. True
*b. False
4. The term data is used to label raw facts such as height and weightof a
patient.
*a. True
b. False
5. Reengineering and continuous improvement have the same definition.
a. True
*b. False
6. A sustaining innovation is one that initially provides a lower levelof
performance than the marketplace has grown to accept.
a. True
*b. False
,7. The concept of a value chain is not significant to organizations
unless they manufacture products.
a. True
*b. False
8. Over time, disruptive innovation tends to become less attractive tousers
in a new market.
a. True
*b. False
9. Perceived usefulness and ease of use of a system influence an
individual’s attitude toward the system.
*a. True
b. False
10. The diffusion of innovation theory states that adoption of any
innovation happens all at once for all members of the targeted
population.
a. True
*b. False
11. The diffusion of innovation theory can be useful in planning the
rollout of a new information system.
*a. True
b. False
12. The activities that lead to getting the right product into the right
consumer's hands in the right quantity at the right time at theright cost are
known as value chain management.
a. True
*b. False
13. Opportunities in information systems are available to people from
different parts of the world.
, *a. True
b. False
14. The role of a systems analyst is narrowly defined and seldom
involves communications with others.
a. True
*b. False
15. The information systems operations group is responsible for the
day-to-day running of IS hardware to process the organization’s
information systems workload.
*a. True
b. False
16. The successful implementation for change only happens when people
accept the need for change and believe that it will improve factors such as
productivity and/or customer satisfaction.
*a. True
b. False
17. "Adapting" is the second stage in Lewin's Change Model, which
involves learning new work methods, behaviors, and systems.
a. True
*b. False
18. According to Lewin's Change Model, an organization must
deliberately change old habits, learn new work methods, and accept the
new work methods as parts of the job.
*a. True
b. False
19. Today, many organizations can function and compete effectively
without computer-based information systems.
a. True
*b. False