OE42 LITERATUURSTUDIE
Kwaliteitsbeheersing bij transport van bederfelijke goederen
Klas:
Inleverdatum: 11-04-2023
Versienummer: 1e
, Hogeschool Inholland Haarlem
Opleiding Business Studies Logistiek
OE42 LITERATUURSTUDIE
“Kwaliteitsbeheersing bij transport van bederfelijke goederen”
Auteur(s):
Vak: OE42 Literatuurstudie
Begeleidende docent: Martien Schriemer
Klas:
Versie: 1e
Opleiding: Business Studies Logistiek
Jaar: 3
Onderwijseenheid: Hogeschool Inholland Haarlem
Datum: 11-04-2023
, Inhoudsopgave
1. INLEIDING ................................................................................................................................................... 5
1.1 INTRODUCTIE .................................................................................................................................................... 5
1.2 LEESWIJZER ...................................................................................................................................................... 5
2. AANLEIDING EN DOEL ................................................................................................................................. 6
2.1 AANLEIDING ..................................................................................................................................................... 6
2.2 HOOFD- EN DEELVRAGEN .................................................................................................................................... 6
2.3 WAT ZIJN BEDERFELIJKE GOEDEREN? ..................................................................................................................... 6
2.4 WET- EN REGELGEVING GECONDITIONEERD TRANSPORT ............................................................................................ 6
2.5 GECONDITIONEERD TRANSPORT DOOR DE LUCHT ...................................................................................................... 7
2.6 GECONDITIONEERD TRANSPORT OVER DE WEG......................................................................................................... 7
2.6.1 Koeltransport ........................................................................................................................................ 7
2.6.2 Vriestransport ....................................................................................................................................... 7
2.7 TRANSPORT GENERAL CARGO ............................................................................................................................... 8
2.7.1 Verschil tussen general cargo en geconditioneerd transport ............................................................... 9
3. METHODOLOGIE ....................................................................................................................................... 10
3.1 ONDERZOEKSOPZET.......................................................................................................................................... 10
3.2 DEELPROBLEEM 1 ............................................................................................................................................ 10
3.2.1 Methode ............................................................................................................................................. 10
3.2.2 Datacollectie ....................................................................................................................................... 10
3.2.3 Operationalisatie ................................................................................................................................ 10
3.3 DEELPROBLEEM 2 ............................................................................................................................................ 11
3.3.1 Methode ............................................................................................................................................. 11
3.3.2 Datacollectie ....................................................................................................................................... 11
3.3.3 Operationalisatie ................................................................................................................................ 11
4. THEORETISCH KADER ................................................................................................................................ 12
4.1 KWALITEITSBEHEERSING .................................................................................................................................... 12
4.2 VERSCHILLENDE SOORTEN KWALITEITSBEHEERSING ................................................................................................. 12
4.3 KWALITEITSBEHEERSING BIJ BEDERFELIJKE PRODUCTEN ............................................................................................ 12
4.4 KLANTTEVREDENHEID VAN PRODUCTKWALITEIT...................................................................................................... 12
4.5 KWALITEITSBEHEERSING VERBETEREN .................................................................................................................. 13
4.5.1 ISO 9001 .............................................................................................................................................. 13
4.5.2 Klanttevredenheidsonderzoeken ........................................................................................................ 13
4.5.3 Six Sigma ............................................................................................................................................. 14
4.6 JUST IN TIME (JIT) ........................................................................................................................................... 14
4.7 OPSLAGMIDDELEN ........................................................................................................................................... 15
5. RESULTATEN PRAKTIJKONDERZOEK .......................................................................................................... 16
6. CONCLUSIE ................................................................................................................................................ 17
BIBLIOGRAFIE ............................................................................................................................................... 18
BIJLAGES ....................................................................................................................................................... 20
BIJLAGE I: MINDMAP ............................................................................................................................................. 20
BIJLAGE II: TOPIC GUIDE ......................................................................................................................................... 21
Kwaliteitsbeheersing bij transport van bederfelijke goederen
Klas:
Inleverdatum: 11-04-2023
Versienummer: 1e
, Hogeschool Inholland Haarlem
Opleiding Business Studies Logistiek
OE42 LITERATUURSTUDIE
“Kwaliteitsbeheersing bij transport van bederfelijke goederen”
Auteur(s):
Vak: OE42 Literatuurstudie
Begeleidende docent: Martien Schriemer
Klas:
Versie: 1e
Opleiding: Business Studies Logistiek
Jaar: 3
Onderwijseenheid: Hogeschool Inholland Haarlem
Datum: 11-04-2023
, Inhoudsopgave
1. INLEIDING ................................................................................................................................................... 5
1.1 INTRODUCTIE .................................................................................................................................................... 5
1.2 LEESWIJZER ...................................................................................................................................................... 5
2. AANLEIDING EN DOEL ................................................................................................................................. 6
2.1 AANLEIDING ..................................................................................................................................................... 6
2.2 HOOFD- EN DEELVRAGEN .................................................................................................................................... 6
2.3 WAT ZIJN BEDERFELIJKE GOEDEREN? ..................................................................................................................... 6
2.4 WET- EN REGELGEVING GECONDITIONEERD TRANSPORT ............................................................................................ 6
2.5 GECONDITIONEERD TRANSPORT DOOR DE LUCHT ...................................................................................................... 7
2.6 GECONDITIONEERD TRANSPORT OVER DE WEG......................................................................................................... 7
2.6.1 Koeltransport ........................................................................................................................................ 7
2.6.2 Vriestransport ....................................................................................................................................... 7
2.7 TRANSPORT GENERAL CARGO ............................................................................................................................... 8
2.7.1 Verschil tussen general cargo en geconditioneerd transport ............................................................... 9
3. METHODOLOGIE ....................................................................................................................................... 10
3.1 ONDERZOEKSOPZET.......................................................................................................................................... 10
3.2 DEELPROBLEEM 1 ............................................................................................................................................ 10
3.2.1 Methode ............................................................................................................................................. 10
3.2.2 Datacollectie ....................................................................................................................................... 10
3.2.3 Operationalisatie ................................................................................................................................ 10
3.3 DEELPROBLEEM 2 ............................................................................................................................................ 11
3.3.1 Methode ............................................................................................................................................. 11
3.3.2 Datacollectie ....................................................................................................................................... 11
3.3.3 Operationalisatie ................................................................................................................................ 11
4. THEORETISCH KADER ................................................................................................................................ 12
4.1 KWALITEITSBEHEERSING .................................................................................................................................... 12
4.2 VERSCHILLENDE SOORTEN KWALITEITSBEHEERSING ................................................................................................. 12
4.3 KWALITEITSBEHEERSING BIJ BEDERFELIJKE PRODUCTEN ............................................................................................ 12
4.4 KLANTTEVREDENHEID VAN PRODUCTKWALITEIT...................................................................................................... 12
4.5 KWALITEITSBEHEERSING VERBETEREN .................................................................................................................. 13
4.5.1 ISO 9001 .............................................................................................................................................. 13
4.5.2 Klanttevredenheidsonderzoeken ........................................................................................................ 13
4.5.3 Six Sigma ............................................................................................................................................. 14
4.6 JUST IN TIME (JIT) ........................................................................................................................................... 14
4.7 OPSLAGMIDDELEN ........................................................................................................................................... 15
5. RESULTATEN PRAKTIJKONDERZOEK .......................................................................................................... 16
6. CONCLUSIE ................................................................................................................................................ 17
BIBLIOGRAFIE ............................................................................................................................................... 18
BIJLAGES ....................................................................................................................................................... 20
BIJLAGE I: MINDMAP ............................................................................................................................................. 20
BIJLAGE II: TOPIC GUIDE ......................................................................................................................................... 21
