McDonald's Crew Trainer NZ Latest 2023 Graded A+

McDonald's Crew Trainer NZ Latest 2023 Graded A+ Define "Clean" Free from dirt, marks, or stains Define "Sanitary" Free from harmful diseases causing bacteria What is the temperature danger zone? 5°C-60°C What persons are prohibited by health codes from working with food or in food contact areas? Diarrhoea, Vomitting, Sick, Riunny nose, Fever List 10 activites that would require an employee to wash their hands - Handling Money - Going to the toilet - Touching Hair - Changing the bin - Getting Stock - Sneezing - Shaking Hands - Sweeping and/or Mopping Floor - Coming back from break - Changing station What does "AMH" stand for? Anti Microbal Handwash Briefly describe the three step process for proper hand washing with AMH? - Wet The Hands and Soap to the elbow - Rub together for 20 seconds and rinse thoroughly - Dry hands with a paper towel What is the "Dry Wipe" Procedure? Wipe with paper towel then mop What are the four thigns requried for bacteria growth? Temperature, Food, Moisture, Time What does FIFO stand for? First In, First Out Correct Freezer temperature is 0°C - 4°C Dry goods should be stored in what temperature range? 10°C - 27° Describe the three sink method Wash Rinse Sanitise What is a hazard? A danger or a risk What Restaraunt specific hazards should I be aware of? Wet floor, Electricity, Hot surfaces, sharp objects What are the procedures to take in the event of an Armed Robbery? Remain Calm, Do what you are told, No eye contact, no speaking unless spoken to What are the procedures to take in the event of an Armed Robbery? Evacuate Building What are the procedures to take in the event of an injury to myself? Tell Manager, take care of myself, read the incident book Based on McDonald's Workplace Safety Policy, what are my responsibilities? Report hazards, ensure the rules are enforced for a safe environment What are the four steps to Customer Recovery? Apologise, Listen, Solve the issue, Thanks What are some examples of Magic Moments? Supporting customers and going beyond what is requried to accomodate them What does "Kids are the Star" mean Making kids feel special What are the two primary dimensions of quality service? Procedures, Personality Where can acustomer find information about the environment? Websites, Facebook What's in our food? Websites Ronald Websites Trah Liners should be replaced after they have been temped down and are how full? 3/4 full How often must dining room trays be washed, rinsed and sanitised? Everyday and after every use It is recommended that dining room floors be cleaned how many times per day? 5 times minimum High chairs should be cleaned and sanitised how often? Everytime they are used How often must the restrooms be checked? 15 minutes during peak, 30 minutes off peak List the proper equipment needed for mopping dining room floors Wet floor signs, mop and bucket, packet of floor care For proper sanitisation one packed of McD Sanitizer requires how much water? 9.5 Litres What temperature should water be when making McD Sanitizer Solution? 21°C - 31°C What does RMHC Stand for? Ronald McDonald's House Charity Dry Wipe Procedure is used for what kind of spills?q Oil and Milk Spills Hash Browns should be packaged Immediatlry after cooked The Fryer temperature for Hash Browns is 182°C Hash Browns and French Fries are cooked in Vegetable Oil The Correct cooking temperature for Fires is 168°C The Fries Duty Timer will sound after how many seconds? 30 Seconds Fries should be drained for how many seconds? 5-10 seconds List three characteristics of a properly cooked French Fry Hot, Fresh, Never greasy Fresh, cooked potato flavour Slight separation between core and outside The yield for French Fries is how many servings per 100 kilograms? The tartare sauce dispenser puts ____ ml(s) of sauce on each sandwich 20 The cooking temperature for filet portions is 182°C