Wellcare 2023 Mastery Test Questions with Correct Answers RATED A+ 2023|2024 UPDATE

Wellcare 2023 Mastery Test Questions with Correct Answers Once the enrollment is completed, you can save a copy of the application for your reference. -Answer- False Which elements are available as part of Wellcare's sales support model? -Answer- All of the above. Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. -Answer- True Communication of PHI can be: (Select all that apply.) -Answer- -Written -Electronic -Verbal Prior to completing the enrollment form, you should always confirm the beneficiary's primary care physician (PCP) and/or specialists. -Answer- True Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment processing. Select one: -Answer- True A Health Risk Assessment (HRA) can be completed for C-SNP and D-SNP plans only, before the enrollment application process in Ascend through the Value Based Enrollment (VBE) portal. -Answer- False Beneficiary-facing content that includes generic or plan-specific product or benefit information must be submitted for review and CMS submission, as well as acceptance or approval, prior to distribution. -Answer- True A broker/agent who has never had any verbal warnings cannot be issued a Corrective Action Plan. -Answer- False The NEW online Centene Workbench self-service portal enables you to: -Answer- All of the above What are some examples of what can trigger a beneficiary complaint? -Answer- Select All! a.Did not consent to enroll in the plan. b.Received incorrect plan benefit information or were dissatisfied with plan benefits. c.Had enrollment/disenrollment issues (e.g., disenrollment/cancellation requests, late enrollment penalty, loss of entitlement).