Fire Officer 2 Version 6| latest 2023/2024 with complete solution

Fire Officer 2 Version 6| latest 2023/2024 with complete solution What duty in addition to level I responsibilities must level II company officers perform? - Supervise other officers Which group do level II Company Officers typically lead? - Supervisors What is a primary health and safety duty of the company officer II? - analyzing unit accident and injury reports What two types of forces drive change in the fire and emergency services? - Internal and external In the four step APIE problem solving model what is the step in which a plan, change, or resolution is carried out? - Implement In order to ensure that organizational change is successful, company officers must understand - The reasons employees resist changes and how to overcome those reasons What can help eliminate the fear of change and move the change process forward in a positive manner? - Consistent communication on the change process What term refers to a person who leads a change project or initative? - Change Agent An element that needs to be included in the change implementation process is a method of - Analyzing the current police that the organization uses What formal part of the change process continues to monitor the change's structural and behavioral effect within the organization - Follow up program According to John Kotter, one reason a change process may fail is because - There was a failure to make the change a permanent part of the organization culture A critical component of a level II company officer's understand of how government functions at various levels would be to - understand applicable regulatory and enabling legislation affect the fire and emergency services The level of government (which included the fire and emergency services) that citizens have the most direct contact with is - Local government Fire and emergency services organizations in the US and Canada may interact with federal agencies that were established to - Protect the public and reduce the risk of life threatening incidents Formal agreements between the fire and emergency services organization and various levels of government and agencies help ensure a - Coordinated response during a crisis Fire and emergency services organizations may enter into aid agreements with other agencies to provide which of the following to the fire and emergency services organizations - Additional resources What type of written communication may a company officer II need to develop in order to provide summaries and conclusions based on collected date> - Executive summaries Fire and emergency services organizations that do not have full time PIOs may assign company officers the task of preparing - Media or news releases The usual audiences for executive summaries written within the fire and emergency services are - Supervisors or administrative bodies What is a community risk reduction strategy a level II company officer can implement in a community risk reduction program? - Education When tasked with supervising the implementation of a multi-unit CRR program a level II company officer begins the process by - Conducting a risk assessment Company officers should choose the most effective out of the six available types of power to - lead and motivate personnel Which collection of people make up a formal group? - An emergency repose unit whos individual members interact to meet common goals in the organizations mission polices and procedures. What is one of the greatest influences on a groups success - Group image Managing the behavior of personnel begins with preventing - Disruptive behavior Coaching is a process of - directing an individuals skills performance When planning corrective actions company officers should consult the organizations polices and procedures to - Identify the violated policy or procedure and its recommended corrective actions Discipline in the fire and emergency services is designed to - Provide positive motivation Which type of evaluation is ongoing throughout an employees carreer? - Formative Which document can be used during a performance evaluation to describe the employee's duties and responsibilities - Job description A key element for recruiting and retention of volunteer fire and emergency services personnel is - Helping volunteers attain professional goals An employees current situation, intermediate objectives, and final goal are components of a - career or professions development plan written polices and procedure outline the organizations expectations based on the - Organizational model and the strategic and operational plan Which group within a fire and emergency services organization is responsible for establishing and monitoring all policies and procedures - Command Staff All line items on a budget request should include - J