This is the full Unit 4 Task 4 which includes P7. I received all distinctions for my work. Do not copy word for word as this is a copyrighted piece of work and copying will be an act of Plagiarism. Outline electronic and non-electronic methods for communicating business information, using examples ...
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PEARSON (PEARSON)
Business 2010 QCF
Unit 4 - Business Communication
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Electronic Methods of Communication
Method of communication Description of Audience & Example
Communication
Video Conferencing Video conferencing The audience for video
means to use computers conferencing would be the
to provide a video-link board of directors. For
between two or more example, if a financial issue
individuals. Instead of was to occur in the business, a
just talking to someone video conference could be
through the telephone, held in where the board of
you are able to see them directors could talk about the
as well. issues and come up with a
solution or a change.
Email Email is an electronic The audience of an email
message carried over to could be other employees
another individual whom are within the business.
through the use of the For example, the management
internet can email the staff members
that are working at the
customer service department
of Taylor Wimpey sending
them a new schedule of their
break periods.
Fax The telephonic The local council would be the
communication of audience for fax. This is
scanned printed material because whenever Taylor
(which can be both text Wimpey asks for permission
and images), to a to build in a specific area, the
telephone number council will ask for their
connected to a printer or building/development plans.
other output device. Taylor Wimpey would then
fax over these planning
documents to the local
council.
SMS/Text Message Short Message Service The audience of SMS/Text
(SMS) is a service on a message could be employees.
mobile phone that For example, when an
allows small messages employee at Taylor Wimpey
(consisting of text) to be knows that they are going to
sent to another mobile be late because of traffic, they
phone. can simply message
management or whomever is
in charge of the department
they work in.
Mobile Phone This is a portable device The audience of a mobile
that can be used to make phone could be customers. For
conversations with other instance, before going to start
people whom possess a building work at a customer’s
mobile or regular home building, they can call them
Page 1 of 2
phone. using the mobile phone and
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