WGU C464 assessment questions with correct answers

Challenges of Communication Answer significant intellectual and psychological resources. Not everyone we encounter will appreciate the value of communication. *We may over-rely on digitally mediated communication. *We live in a diverse world where intercultural understanding can be difficult. Effective Communication Strategies Answer 1) Determine how to deliver a message by developing the ability to understand and predict the needs and potential responses of others. 2) During communication, be aware the feedback we receive from others to assess whether our approach is creating the meanings we intend in the minds of other communicators. 3) After an interaction: pause, reflect, and evaluate both the process and outcome of communication in order to determine the next steps. Linear Model of Communication Answer -Deciding on the message. A sender selects a message to send to a receiver in order to achieve a desired outcome. -Encoding the message. Encoding refers to a psychological process in which the sender of a message assigns symbols, such as words, sounds, or gestures, to his or her thoughts and feelings. -Transmitting the message. A message is "sent" from sender to receiver, using a particular channel that is selected by the sender. The channel is the medium that carries the message, such as email, telephone, face-to-face communication, or a written document. -Perceiving the message. When a receiver detects that a message has been sent, he or she attends to it and perceives it in so