Learning objectives M&O Lecture 1
Create an overview of the historical development (western world) of Management.
- Traditional viewpoint: ( 1890 - .... )
Bureaucratic, scientific, administrative.
› Close control, clear hierarchy, procedures & rules
› Focus on production and profit.
- Behavioural viewpoint ( 1930 - .... ) Treat the employees better
- Systems viewpoint ( 1940 - .... ) Don’t talk too much, produce!
- Contingency Viewpoint ( 1960 - .... ) Depends on the situation (creative)
Start globalization
- Quality Viewpoint ( 1975 - ....) Quality is important
Management changed because of changes in:
- Economy, society, politics, innovations, globalization, new economies, new markets
Management is always dynamic (in beweging).
Explain the primary management functions.
4 main functions of a manager:
Planning:
Organizing:
Leading:
Controlling:
A manager should:
- Directing and motivating all involved parties, and resolving conflict.
- Monitoring activities to make sure that they are accomplished as planned.
- Determining what activities need to be done, who is responsible, and how activities should be done.
- Defining goals, establishing strategies and coordinate activities.
Management competences:
1. Communication
2. Administration
3. Multi-cultural
4. Self-management
5. Technical skills
6. Soft skills personal, emotional, social skills Nature and nurture skills
Create an overview of the historical development (western world) of Management.
- Traditional viewpoint: ( 1890 - .... )
Bureaucratic, scientific, administrative.
› Close control, clear hierarchy, procedures & rules
› Focus on production and profit.
- Behavioural viewpoint ( 1930 - .... ) Treat the employees better
- Systems viewpoint ( 1940 - .... ) Don’t talk too much, produce!
- Contingency Viewpoint ( 1960 - .... ) Depends on the situation (creative)
Start globalization
- Quality Viewpoint ( 1975 - ....) Quality is important
Management changed because of changes in:
- Economy, society, politics, innovations, globalization, new economies, new markets
Management is always dynamic (in beweging).
Explain the primary management functions.
4 main functions of a manager:
Planning:
Organizing:
Leading:
Controlling:
A manager should:
- Directing and motivating all involved parties, and resolving conflict.
- Monitoring activities to make sure that they are accomplished as planned.
- Determining what activities need to be done, who is responsible, and how activities should be done.
- Defining goals, establishing strategies and coordinate activities.
Management competences:
1. Communication
2. Administration
3. Multi-cultural
4. Self-management
5. Technical skills
6. Soft skills personal, emotional, social skills Nature and nurture skills
