MEMORANDUM
QUESTIONS AND
ANSWERS PROVIDED
FOR ASSIGNMENT 2
295088
PAR1501
ASSIGNMENT 02
SEMESTER 2 2023
PAR1501 ASSIGNMENT 2
List any guidelines a paralegal should follow when dealing with telephone calls. (10 MARKS)
Prepare yourself before making any telephone call.
Make sure you understand the problems and issues involved and what you want to achieve with the call
Introduce yourself to the person on the line and tell them on behalf of whom you are calling
Tell them in clear terms why you are calling
Only act within your instructions
QUESTIONS AND
ANSWERS PROVIDED
FOR ASSIGNMENT 2
295088
PAR1501
ASSIGNMENT 02
SEMESTER 2 2023
PAR1501 ASSIGNMENT 2
List any guidelines a paralegal should follow when dealing with telephone calls. (10 MARKS)
Prepare yourself before making any telephone call.
Make sure you understand the problems and issues involved and what you want to achieve with the call
Introduce yourself to the person on the line and tell them on behalf of whom you are calling
Tell them in clear terms why you are calling
Only act within your instructions
