PUB2611
Semesters 2
Assignment One, Semester Two – PUB2611
Write an essay on the following topic:
One of the greatest features of e-mail correspondence – its ability to communicate with almost
anybody world wide – is also its greatest challenge. As a public official critically discuss and
evaluate the five (5) basic institutional electronic communication rules of e-mail. Indicate how the
institutional electronic communication rules can be used to enhance e-mail messages in the public
sector.
, Table of Contents
Introduction ............................................................................................................................................ 1
(1) Write as though the whole world is reading .................................................................................... 1
(2) Paint the BIG PICTURE ...................................................................................................................... 1
(3) Pay attention to spelling, grammar and punctuation ...................................................................... 1
(4) Do not use e-mail to air your frustration or show your discontent with the institution ............... 2
(5) Do not send e-mail to the whole world ........................................................................................... 2
Conclusion .............................................................................................................................................. 2