Achieve Academic Excellence with the [Organizational Behaviour Concepts, Controversies, Applications, Seventh Canadian Edition,Langton] 2023 Test Bank

Chapter 1 What Is Organizational Behaviour?



1.1 Multiple-Choice Questions



1) Which of the following statements about organizational behaviour (OB) is FALSE?

A) OB is relevant only in employment situations.

B) OB can shed light on the interactions among family members.

C) OB can be used in community settings like children's daycare centres.

D) OB can be applied to any organization in order to make it run more effectively.

E) OB focuses on 3 levels of behaviour that can occur in any organization.

Answer: A

Diff: 1 Type: MC Page Ref: 4,5

Skill: Recall

Topic: Defining Organizational Behaviour

Objective: 1



2) Which of the following situations would likely receive the least benefit from studying
Organizational Behaviour(OB) techniques?

A) voluntary community groups

B) large family situations and interactions

C) post-secondary education student study groups

D) religious organizations

E) pre-teen paper routes

Answer: E

Diff: 2 Type: MC Page Ref: 4,5

,Skill: Recall

Topic: Defining Organizational Behaviour

Objective: 1



3) A field of study that investigates the impact of individuals, groups, and structure on
behaviour within organizations is known as

A) psychology.

B) sociology.

C) social psychology.

D) anthropology.

E) organizational behaviour.

Answer: E

Diff: 1 Type: MC Page Ref: 4

Skill: Recall

Topic: Defining Organizational Behaviour

Objective: 1

,4) A consciously coordinated social unit composed of a group of people that function on
a relatively continuous basis to achieve a common set of goals is known as a(n)

A) work group.

B) team.

C) organization.

D) society.

E) task force.

Answer: C

Diff: 1 Type: MC Page Ref: 4

Skill: Recall

Topic: Defining Organizational Behaviour

Objective: 1



5) Which of the following topics is generally outside the field of OB?

A) therapy

B) absenteeism

C) employment turnover

D) productivity

E) job satisfaction

Answer: A

Diff: 2 Type: MC Page Ref: 4

Skill: Recall

Topic: Defining Organizational Behaviour

Objective: 1

, 6) Organizational behaviour is generally defined as a field of study that

A) investigates how organizations effectively face competition.

B) investigates the impact that individuals, groups, and structure have on behaviour
within organizations.

C) attempts to understand and solve problems regarding individual behaviour on and off
the job.

D) seeks ways and means to match human effort with technology.

E) examines how the structure of different organizations contributes to, or inhibits,
effective communication.

Answer: B

Diff: 2 Type: MC Page Ref: 4

Skill: Recall

Topic: Defining Organizational Behaviour

Objective: 1