INF3708 ASSIGNMENT 3 SOLUTIONS 2023
CASE Grilloo is a successful restaurant in Cape Town CBD that specialises in flamed grilled meals. The
owner of Grilloo recently hired a software development company – Designor – to design and install a
smart ordering system for patrons. Designor formulate Project X and Project Y to help the successful
design and implementation of the ordering system. Each respective project offers different strategic
planning approaches, funding models and physical resources. Project X specifies an ordering system
whereby a tablet is physically installed into tables, allowing clients to access the digital menu. Upon
selection of meals and beverages, the order is sent to the kitchen. When the meal preparation is
complete, the cook or chef will deliver the food to the table. Project Y found that tablets may not be
a viable strategy due to wear-and-tear expected from a high frequency of use – this implies a hike in
maintenance cost. In response, it has been suggested that the customer bring their own device and
download a Grilloo app (to be created) to order meals. You are a graduate with a Bachelor of Science
in Information Systems from the University of South Africa. You have been hired by Designor to
become part of the project management team who will design and create the smart ordering system
for Grilloo.
QUESTION 1
You’ve been instructed by the project manager to draft the business case for Project X. The
project manager will review your assertions, inferences, and suggestions.
1.1. Write a brief introduction that outlines the project goal of Project X. (2) (ONLY TAKE 2 POINTS
)
Project X aims to design and implement a smart ordering system for Grilloo, a successful restaurant
located in Cape Town CBD.
CASE Grilloo is a successful restaurant in Cape Town CBD that specialises in flamed grilled meals. The
owner of Grilloo recently hired a software development company – Designor – to design and install a
smart ordering system for patrons. Designor formulate Project X and Project Y to help the successful
design and implementation of the ordering system. Each respective project offers different strategic
planning approaches, funding models and physical resources. Project X specifies an ordering system
whereby a tablet is physically installed into tables, allowing clients to access the digital menu. Upon
selection of meals and beverages, the order is sent to the kitchen. When the meal preparation is
complete, the cook or chef will deliver the food to the table. Project Y found that tablets may not be
a viable strategy due to wear-and-tear expected from a high frequency of use – this implies a hike in
maintenance cost. In response, it has been suggested that the customer bring their own device and
download a Grilloo app (to be created) to order meals. You are a graduate with a Bachelor of Science
in Information Systems from the University of South Africa. You have been hired by Designor to
become part of the project management team who will design and create the smart ordering system
for Grilloo.
QUESTION 1
You’ve been instructed by the project manager to draft the business case for Project X. The
project manager will review your assertions, inferences, and suggestions.
1.1. Write a brief introduction that outlines the project goal of Project X. (2) (ONLY TAKE 2 POINTS
)
Project X aims to design and implement a smart ordering system for Grilloo, a successful restaurant
located in Cape Town CBD.
