WGU - D072 Study Guide With Correct
Answers.
Define ethics. - Answer Principles that serve as a compass about how to behave
Provide an example for each of the following:
legal-ethical
legal-unethical
illegal-ethical conflicts - Answer legal-ethical: by law in most states it is illegal to take
part in recreational marijuana use; and a judge that is trying a case about marijuana
possession agrees with the law and does not think its okay to consume marijuana for
recreational use.
legal-unethical: cheating on your boyfriend/girlfriend is legal but most people find it
unethical.
illegal-ethical: speeding is illegal but in some cases of an emergency some people
might find it ethical.
Define legal. - Answer An act that is allowed or is in conformity with the law of the
land
Define values. - Answer Stable life goals that people have that reflect what is most
important to them
Define morals. - Answer Rules people develop as a result of cultural norms and
values and are, traditionally passed down through generations and characterize a
cultural group
Define organizational ethics. - Answer Rules, principles, and standards for deciding
what is morally right or wrong when doing business
List the four main levels of ethical issues and provide an example of each. - Answer
Societal Issues: an organization holds a fundraiser to help feed the homeless.
Stakeholder Issues: A company insists on treating suppliers with respect and refuses
to push them to the lowest pricing possible.
Internal Policy Issues: Fairness in management, pay, and employee participation.
Personal Policy Issues: Gossiping at work or taking credit for another's work.
How does a company's ethical behavior impact organizational outcomes? - Answer
Trustworthy companies are better at attracting and keeping customers, keeping
talented employees, and capitol.
How does a company's unethical behavior impact organizational outcomes? -
Answer They suffer from dwindling customer bases, employee turnover, and investor
mistrust.
Define corporate social responsibility (CSR). - Answer Philosophy in which a
company voluntarily engages in actions that benefit society, be it economically,
socially, politically, or environmentally
, WGU - D072 Study Guide With Correct
Answers.
How is a company's CSR approach shaped? - Answer By seeing that their
community is lacking something that they can provide, earning more profit and
reputation
Who is considered a company stakeholder? - Answer Unions
employees
consumer
investors
suppliers
local and national governments
communities.
What is the aim of CSR? - Answer To increase profits and trust in the long-term
while promoting positive community relations
What is the purpose of the World Trade Organization (WTO)? - Answer improve the
stability and predictability of global trade.
What is a code of ethics? - Answer Guide that publicly sets out an organization's key
values and ethical obligations
What is included in a company's code of ethics? - Answer details of how the
company plans to implement its values and vision, as well as guidance for the staff
on ethical standards and ways to achieve them. Having such a policy hopefully leads
to greater ethical awareness, consistency in application, and avoidance of ethical
disasters.
Define the term greenwashing. - Answer When organizations carry about CSR
missions in an inauthentic way, using them to increase publicity rather than to spur
real change
Define the term internal transparency - Answer Degree to which an organization
operates with openness, communication, and accountability
What steps can organizations take to encourage transparent practices? - Answer
operating in such a way that it is easy for others to see the actions are performed.
Why was Sarbanes-Oxley Act (SOX) passed? - Answer in response to several highly
publicized corporate fraud cases
Who is considered a whistleblower? - Answer those who tell the public or the
authorities about alleged misconduct in a government department, private company,
or organization.
What is the role of the marketing department? What functions does the marketing
department provide? - Answer promotes your business and drives sales of its
products or services. It provides the necessary research to identify your target
customers and other audiences.
Answers.
Define ethics. - Answer Principles that serve as a compass about how to behave
Provide an example for each of the following:
legal-ethical
legal-unethical
illegal-ethical conflicts - Answer legal-ethical: by law in most states it is illegal to take
part in recreational marijuana use; and a judge that is trying a case about marijuana
possession agrees with the law and does not think its okay to consume marijuana for
recreational use.
legal-unethical: cheating on your boyfriend/girlfriend is legal but most people find it
unethical.
illegal-ethical: speeding is illegal but in some cases of an emergency some people
might find it ethical.
Define legal. - Answer An act that is allowed or is in conformity with the law of the
land
Define values. - Answer Stable life goals that people have that reflect what is most
important to them
Define morals. - Answer Rules people develop as a result of cultural norms and
values and are, traditionally passed down through generations and characterize a
cultural group
Define organizational ethics. - Answer Rules, principles, and standards for deciding
what is morally right or wrong when doing business
List the four main levels of ethical issues and provide an example of each. - Answer
Societal Issues: an organization holds a fundraiser to help feed the homeless.
Stakeholder Issues: A company insists on treating suppliers with respect and refuses
to push them to the lowest pricing possible.
Internal Policy Issues: Fairness in management, pay, and employee participation.
Personal Policy Issues: Gossiping at work or taking credit for another's work.
How does a company's ethical behavior impact organizational outcomes? - Answer
Trustworthy companies are better at attracting and keeping customers, keeping
talented employees, and capitol.
How does a company's unethical behavior impact organizational outcomes? -
Answer They suffer from dwindling customer bases, employee turnover, and investor
mistrust.
Define corporate social responsibility (CSR). - Answer Philosophy in which a
company voluntarily engages in actions that benefit society, be it economically,
socially, politically, or environmentally
, WGU - D072 Study Guide With Correct
Answers.
How is a company's CSR approach shaped? - Answer By seeing that their
community is lacking something that they can provide, earning more profit and
reputation
Who is considered a company stakeholder? - Answer Unions
employees
consumer
investors
suppliers
local and national governments
communities.
What is the aim of CSR? - Answer To increase profits and trust in the long-term
while promoting positive community relations
What is the purpose of the World Trade Organization (WTO)? - Answer improve the
stability and predictability of global trade.
What is a code of ethics? - Answer Guide that publicly sets out an organization's key
values and ethical obligations
What is included in a company's code of ethics? - Answer details of how the
company plans to implement its values and vision, as well as guidance for the staff
on ethical standards and ways to achieve them. Having such a policy hopefully leads
to greater ethical awareness, consistency in application, and avoidance of ethical
disasters.
Define the term greenwashing. - Answer When organizations carry about CSR
missions in an inauthentic way, using them to increase publicity rather than to spur
real change
Define the term internal transparency - Answer Degree to which an organization
operates with openness, communication, and accountability
What steps can organizations take to encourage transparent practices? - Answer
operating in such a way that it is easy for others to see the actions are performed.
Why was Sarbanes-Oxley Act (SOX) passed? - Answer in response to several highly
publicized corporate fraud cases
Who is considered a whistleblower? - Answer those who tell the public or the
authorities about alleged misconduct in a government department, private company,
or organization.
What is the role of the marketing department? What functions does the marketing
department provide? - Answer promotes your business and drives sales of its
products or services. It provides the necessary research to identify your target
customers and other audiences.
