FLORIDA 911 PST Practice Test 2 Questions And Answers Graded A+

FLORIDA 911 PST Practice Test 2 Questions And Answers Graded A+ The first 9 -1-1 System test call was made in 1968 was initiated in which state? A. Alaska B. Arkansas C. Alabama D. Florida ✔✔C. Alabama Appropriate demeanor, procedure and behavior for giving testimony during a hearing, trial, or grand jury appearance includes all of the following except: A. Conveying signs of confidence B. Being courteous, using appropriate titles C. Never guessing an answer D. Providing all the information you know ✔✔D. Providing all the information you know As required by the ADA, communications centers are required to conduct TDD training: A. Bi -annua lly B. Annually C. Monthly D. Quarterly ✔✔A. Bi -annually Differences in race, culture, geographical areas, religious beliefs, sexual orientation and economic status refers to: A. The communications cycle B. Human diversity C. Decision making D. Call Class ification ✔✔B. Human diversity Which of the following is a telephone technique that should be used by the PST for call handling? A. Forming a bond with the caller B. Arguing with the caller when needed C. Filling gaps of silence by humming or other noises D. Taking control of the conversation ✔✔D. Taking control of the conversation Confidential information includes all of the following except: A. Name of a 911 caller B. Description of a suspect vehicle C. Telephone number of a 911 caller D. Patient care information ✔✔B. Description of a suspect vehicle Which United States President declared 9 -1-1 as the National Communications Number? A. President Ronald Reagan B. President George H.W. Bush C. President Bill Clinton D. President Barak Oba ma ✔✔C. President Bill Clinton Florida's Silver Alert Plan was made effective by an executive order on: A. July 31, 2000 B. October 8, 2008 C. August 30, 2000 D. December 12, 2005 ✔✔B. October 8, 2008 A person whose body is unable to regulate blood sugar is: A. Hypertension B. Hypothermia C. Seizure D. Diabetic ✔✔D. Diabetic A fire that overwhelms or envelops completely. A. Alpha/Bravo/Charlie/Delta B. Reverse lay C. Fully engulfed D. Fire out ✔✔C. Fully engulfed All of the following are basic precauti ons to be taken to protect one and others in hazardous materials incidents except: A. Establish a perimeter for an evacuation zone or safe zone B. Make contact with the product to determine if it is harmful C. Establish decontamination areas D. Evacuate if necessary ✔✔B. Make contact with the product to determine if it is harmful The third level of activation for the Emergency Operations Center is: A. Monitoring B. Notifying C. Preparing D. Reporting ✔✔A. Monitoring A _____________may be any situation faced by PSTs that causes them to experience unusually strong emotional reactions which have the potential to interfere with their ability to function on duty or later. A. Critical incident B. Stressor C. Compassion fatigue D. Eustress ✔✔A. Crit ical incident Tracking responders is a primary responsibility of: