GEB 3213 Chapter9 Questions and Answers Already Passed

1. Which of the following statements is not true about texting? a. It has become a common way to connect. b. It is useful for long and complicated messages. c. It is a convenient way to stay connected with others when talking on the phone would be cumbersome. d. It is useful for short exchanges. e. It is a form of written communication using a digital device. Ansb. It is useful for long and complicated messages. 2. Which of the following tips for effective business texting is not true? a. Know your recipient. b. Contacting someone too frequently can border on harassment. c. Anticipate intentional misinterpretation. d. Do not text and drive. e. Unplug yourself once in awhile. Ansc. Anticipate intentional misinterpretation. 3. Which of the following statements is true about e-mail? a. In business, it has largely replaced memos for external correspondence. b. In business, it has taken the place of print hard copy letters for internal communication. c. It can be very useful for messages that have slightly less content than a text message. d. It is best used for fairly lengthy messages. e. Many businesses use automated e-mails to acknowledge communications from the public. Anse. Many businesses use automated e-mails to acknowledge communications from the public. 4. Which of the following tips for effective business e-mails is true? a. Use "Reply All" sparingly. b. Use abbreviations. c. Be brief and omit necessary words. d. A good e-mail should conclude in five small paragraphs or less. e. Subject lines should be clear, lengthy, and specific. Ansa. Use "Reply All" sparingly. 5. A(n) _____ is normally used for communicating policies, procedures, or related official business within an organization. a. letter b. statement c. memo d. article e. agenda Ansc. memo