Summary Notes on Unit 10 - Managing change pt 2

Managing change continued 9/11/2022


The value of change:

Change is of great value. A business that is able to respond to change is better placed to
maintain a competitive advantage.

The value of change includes:
 Embrace change in the external environment e.g. respond to technological
advancements
 Engage employees as a result of responding to their changing needs e.g. greater
flexibility to match work life needs.
 Take advantage of opportunities e.g. new market or new product development.
 Respond to change in a competitive environment e.g. a new competitor entering the
market.
 React to changing needs and tastes of society meet customer’s expectations.



The value of a flexible organisation:
 A flexible organisation is one that is more able to respond to change quickly.
 The following actions may improve the flexibility of an organisation:
o Restructuring
 Changing the way in which the workforce is organised e.g. the span of
control, hierarchy or from a functional structure to a matrix structure
o Delayering
 Removing levels from within the hierarchy e.g. taking out a level of
junior management.
o Flexible employment contracts – 0 hour contracts
 Employees contracts allow for a degree of flexibility in terms of hours
to be worked, number of hours guaranteed, place of work and tasks
to be carried out.