HRM Video Cases Advanced Teaching & Coaching 2023.

HRM Video Cases Advanced Teaching & Coaching 2023. It is clear from the conflicts that arise during the meeting between Janet, Jake, and Sangeeta that there is a lack of agreement due to the difficulty in understanding Jake's abstract guidance. This is most likely based on his personal experiences. This indicates that the gap in understanding is caused by the difficulty and inability for Jake to share his __________ knowledge. - ANSWER Tacit As freelancers brought together for this specific project and working deadlines, neither Jake nor Sangeeta have a chance to truly understand each other's style or process. One key condition for learning and becoming more confortable working with each oher that is missing is - ANSWER Oppotunities for practice In terms of teamwork, there are currently major gaps between Jake and Sangeeta in terms information sharing and collectively making decisions. Which type of team training should Janet implement in order to reduce these specific challenges? - ANSWER Coordination training During the first meeting, Pilar leverages the performance management system for a ________ purpose as she attempts to give Miguel feedback on one of his weaknesses so that he can improve. In the second meeting, however, Pilar must leverage the system for a(n) ________ purpose as she reassingns Miguel because he did not work on altering his performance per her earlier sugeestions. - ANSWER developmental ; administrative If Miguel does in fact change his behavior to meet Midnight Visions' approach to customer service now that Pilar has taken action, then Pilar will have successfully used the performance management system to achieve. - ANSWER strategic congruence Which of the following sources of information does Pilar rely on for her review of Migue's performance? - ANSWER customer Miguel oversees several high-profile accounts and Pilar has a lot confidence in his ability and work, Pilar, however, still checks in with clients about Miguel's performance and is able to both congratulate Miguel on his good work while also pinpointing his weaknesses during their performance review. This indicates that Pilar, as the one rating Miguel's performance, has avoided which type of rater error? - ANSWER halo By surveying employees before and after the introduction of the forced ranking performance appraisal system, Ben was able to do which of the following? - ANSWER assess the impact of policy changes