TEST BANK FOR PRACTICE
MANAGEMENT FOR THE
DENTAL TEAM 9TH EDITION BY
FINKBEINER
, Practice Management for the Dental Team 9th Edition
Finkbeiner Test Bank
Chapter 01: The Dental Team in the Business of Dentistry
Finkbeiner: Practice Management for the Dental Team, 9th Edition
MULTIPLE CHOICE
1. A dental management company is defined as:
a. the process of providing quality care for the patient.
b. an outside agency designed to affiliate itself with a group of professionals to
manage the business component of a dental practice.
c. a healthcare profession concerned with the care of the teeth and surrounding
tissues.
d. an enterprise in which one is engaged to achieve a livelihood.
ANS: B
A dental management company is an outside agency designed to affiliate itself with a group of
professionals to manage the business component of a dental practice. The process of
providing quality care for the patient is the definition of service. A healthcare profession
concerned with the care of the teeth and surrounding tissues is the definition of dentistry. The
enterprise in which one is engaged to achieve a livelihood is the definition of business.
DIF: Recall REF: Key Terms, p. 1 | Types of Dental Practices, p. 7
OBJ: 1 TOP: CDA, GC, II. Patient Management and Administrative Duties
2. A CDT is a certified:
a. dental assistant.
b. dental laboratory technician.
N R N
c. community dental health coUordS
inator.
d. chairside dental assistant.
ANS: B
A CDT is a dental laboratory technician (DT) who has passed a national certification exam to
become a certified dental technician (CDT). A dental assistant (DA) is a person in the dental
office who provides service in the practice other than the dentist. A community dental health
coordinator (CDHC) is an individual trained to provide basic preventive care and patient
education and to help those patients with unmet dental care needs to access dental services.
The chairside dental assistant is the person who assists the dentist at chairside during patient
treatment.
DIF: Recall REF: Members of the Dental Team, p. 4 OBJ: 3
TOP: CDA, GC, II. Patient Management and Administrative Duties
3. The is commonly the leader of the dental office.
a. dentist
b. dental assistant
c. dental hygienist
d. administrative assistant
ANS: A
, The dentist is commonly the leader in a dental practice. The dental assistant may have
management responsibilities but is not commonly a leader of the dental office. The dental
hygienist may have management responsibilities but is not commonly a leader of the dental
office. The administrative assistant may have management responsibilities but is not
commonly a leader of the dental office.
DIF: Comprehension REF: Dentistry as a Business, p. 6
OBJ: 2 TOP: CDA, GC, II. Patient Management and Administrative Duties
4. A group of dentists may practice with the assistance of a dental management company which
handles the business aspects of the practice. A group practice may be formed with an outside
company that manages both the business and clinical aspects of the practice.
a. Both the statements are true.
b. Both the statements are false.
c. The first statement is true, and the second is false.
d. The first statement is false, and the second is true.
ANS: A
A group practice may be formed by more than one dentist either via a legal agreement with
each other and managed by themselves, or it may be formed with a dental management
company that manages the business aspect of the practice. In this case, the clinical portion of
the group is governed by the dentists themselves. It is also possible for a group practice to be
managed by an outside company that controls both the business and clinical components of
the practice.
DIF: Comprehension REF: Types of Dental Practices, p. 7
OBJ: 6 TOP: CDA, GC, II. Patient Management and Administrative Duties
5. Expanded practice and independent practice for dental hygienists have come about in part due
to access-to-care issues. Federal regulations govern the scope and limit the practice settings.
a. Both statements are true.
b. Both statements are false.
c. The first statement is false; the second statement is true.
d. The first statement is true; the second statement is false.
ANS: D
The first statement is true; the second statement is false. Expanded practice and independent
practice for dental hygienists have come about in part due to access-to-care issues. However,
State, not Federal regulations govern the scope and limit the practice settings for dental
hygienists.
DIF: Comprehension REF: Types of Dental Hygiene Practices, p. 9
OBJ: 7 TOP: CDA, GC, II. Patient Management and Administrative Duties
6. All of the following are objectives in the healthcare role of dentistry except one.
Which one is the exception?
a. Promote prevention.
b. Exhibit a willingness to share knowledge.
c. Operate efficiently.
d. Emulate the highest standards of patient-centered care.
ANS: C
, Operate efficiently is the exception. To operate efficiently is a business criteria. Objectives in
the healthcare role of dentistry include: promote prevention, exhibit a willingness to share
knowledge, and emulate the highest standards of patient-centered care.
DIF: Comprehension REF: Intro, p. 2 OBJ: 2
TOP: CDA, GC, II. Patient Management and Administrative Duties
7. Service is a result of clinical and cognitive skills. Service is a system of accommodating or
providing assistance to another person.
a. Both statements are true.
b. Both statements are false.
c. The first statement is false; the second statement is true.
d. The first statement is true; the second statement is false.
ANS: C
The first statement is false; the second statement is true. Service is not a result of clinical and
cognitive skills but rather of attitudinal skills that evolve into a commitment to the welfare of
others.
DIF: Comprehension REF: Dentistry as a Service Profession, p. 6
OBJ: 5 TOP: CDA, GC, II. Patient Management and Administrative Duties
8. Certified Dental Assistant (CDA) is granted by:
a. American Dental Association.
b. American Dental Assisting Association.
c. Dental Assisting National Board.
d. Dental Assisting Certification Association.
ANS: C
The Dental Assisting National Board offers exams and grants certification for dental
assistants. The American Dental and the American Dental Assisting Associations are
professional organizations which do not provide the CDA certification. There is no entity
named Dental Assisting Certification Association.
DIF: Comprehension REF: Members of the Dental Team, p. 3
OBJ: 3 TOP: CDA, GC, II. Patient Management and Administrative Duties
9. The first step in opening a dental or dental hygiene practice is to develop a business plan. A
business plan describes the type of practice to be developed, goals for the practice, a
description of the planned patient base, and includes financial plans.
a. Both statements are true.
b. Both statements are false.
c. The first statement is false; the second statement is true.
d. The first statement is true; the second statement is false.
ANS: A
Both statements are true. Before a dental or dental hygiene practice can be developed, a
business plan needs to be developed. A business plan describes the type of practice to be
developed, goals for the practice, a description of the planned patient base, and includes
financial plans.
DIF: Recall REF: How to Start a Practice, p. 9 OBJ: 8
MANAGEMENT FOR THE
DENTAL TEAM 9TH EDITION BY
FINKBEINER
, Practice Management for the Dental Team 9th Edition
Finkbeiner Test Bank
Chapter 01: The Dental Team in the Business of Dentistry
Finkbeiner: Practice Management for the Dental Team, 9th Edition
MULTIPLE CHOICE
1. A dental management company is defined as:
a. the process of providing quality care for the patient.
b. an outside agency designed to affiliate itself with a group of professionals to
manage the business component of a dental practice.
c. a healthcare profession concerned with the care of the teeth and surrounding
tissues.
d. an enterprise in which one is engaged to achieve a livelihood.
ANS: B
A dental management company is an outside agency designed to affiliate itself with a group of
professionals to manage the business component of a dental practice. The process of
providing quality care for the patient is the definition of service. A healthcare profession
concerned with the care of the teeth and surrounding tissues is the definition of dentistry. The
enterprise in which one is engaged to achieve a livelihood is the definition of business.
DIF: Recall REF: Key Terms, p. 1 | Types of Dental Practices, p. 7
OBJ: 1 TOP: CDA, GC, II. Patient Management and Administrative Duties
2. A CDT is a certified:
a. dental assistant.
b. dental laboratory technician.
N R N
c. community dental health coUordS
inator.
d. chairside dental assistant.
ANS: B
A CDT is a dental laboratory technician (DT) who has passed a national certification exam to
become a certified dental technician (CDT). A dental assistant (DA) is a person in the dental
office who provides service in the practice other than the dentist. A community dental health
coordinator (CDHC) is an individual trained to provide basic preventive care and patient
education and to help those patients with unmet dental care needs to access dental services.
The chairside dental assistant is the person who assists the dentist at chairside during patient
treatment.
DIF: Recall REF: Members of the Dental Team, p. 4 OBJ: 3
TOP: CDA, GC, II. Patient Management and Administrative Duties
3. The is commonly the leader of the dental office.
a. dentist
b. dental assistant
c. dental hygienist
d. administrative assistant
ANS: A
, The dentist is commonly the leader in a dental practice. The dental assistant may have
management responsibilities but is not commonly a leader of the dental office. The dental
hygienist may have management responsibilities but is not commonly a leader of the dental
office. The administrative assistant may have management responsibilities but is not
commonly a leader of the dental office.
DIF: Comprehension REF: Dentistry as a Business, p. 6
OBJ: 2 TOP: CDA, GC, II. Patient Management and Administrative Duties
4. A group of dentists may practice with the assistance of a dental management company which
handles the business aspects of the practice. A group practice may be formed with an outside
company that manages both the business and clinical aspects of the practice.
a. Both the statements are true.
b. Both the statements are false.
c. The first statement is true, and the second is false.
d. The first statement is false, and the second is true.
ANS: A
A group practice may be formed by more than one dentist either via a legal agreement with
each other and managed by themselves, or it may be formed with a dental management
company that manages the business aspect of the practice. In this case, the clinical portion of
the group is governed by the dentists themselves. It is also possible for a group practice to be
managed by an outside company that controls both the business and clinical components of
the practice.
DIF: Comprehension REF: Types of Dental Practices, p. 7
OBJ: 6 TOP: CDA, GC, II. Patient Management and Administrative Duties
5. Expanded practice and independent practice for dental hygienists have come about in part due
to access-to-care issues. Federal regulations govern the scope and limit the practice settings.
a. Both statements are true.
b. Both statements are false.
c. The first statement is false; the second statement is true.
d. The first statement is true; the second statement is false.
ANS: D
The first statement is true; the second statement is false. Expanded practice and independent
practice for dental hygienists have come about in part due to access-to-care issues. However,
State, not Federal regulations govern the scope and limit the practice settings for dental
hygienists.
DIF: Comprehension REF: Types of Dental Hygiene Practices, p. 9
OBJ: 7 TOP: CDA, GC, II. Patient Management and Administrative Duties
6. All of the following are objectives in the healthcare role of dentistry except one.
Which one is the exception?
a. Promote prevention.
b. Exhibit a willingness to share knowledge.
c. Operate efficiently.
d. Emulate the highest standards of patient-centered care.
ANS: C
, Operate efficiently is the exception. To operate efficiently is a business criteria. Objectives in
the healthcare role of dentistry include: promote prevention, exhibit a willingness to share
knowledge, and emulate the highest standards of patient-centered care.
DIF: Comprehension REF: Intro, p. 2 OBJ: 2
TOP: CDA, GC, II. Patient Management and Administrative Duties
7. Service is a result of clinical and cognitive skills. Service is a system of accommodating or
providing assistance to another person.
a. Both statements are true.
b. Both statements are false.
c. The first statement is false; the second statement is true.
d. The first statement is true; the second statement is false.
ANS: C
The first statement is false; the second statement is true. Service is not a result of clinical and
cognitive skills but rather of attitudinal skills that evolve into a commitment to the welfare of
others.
DIF: Comprehension REF: Dentistry as a Service Profession, p. 6
OBJ: 5 TOP: CDA, GC, II. Patient Management and Administrative Duties
8. Certified Dental Assistant (CDA) is granted by:
a. American Dental Association.
b. American Dental Assisting Association.
c. Dental Assisting National Board.
d. Dental Assisting Certification Association.
ANS: C
The Dental Assisting National Board offers exams and grants certification for dental
assistants. The American Dental and the American Dental Assisting Associations are
professional organizations which do not provide the CDA certification. There is no entity
named Dental Assisting Certification Association.
DIF: Comprehension REF: Members of the Dental Team, p. 3
OBJ: 3 TOP: CDA, GC, II. Patient Management and Administrative Duties
9. The first step in opening a dental or dental hygiene practice is to develop a business plan. A
business plan describes the type of practice to be developed, goals for the practice, a
description of the planned patient base, and includes financial plans.
a. Both statements are true.
b. Both statements are false.
c. The first statement is false; the second statement is true.
d. The first statement is true; the second statement is false.
ANS: A
Both statements are true. Before a dental or dental hygiene practice can be developed, a
business plan needs to be developed. A business plan describes the type of practice to be
developed, goals for the practice, a description of the planned patient base, and includes
financial plans.
DIF: Recall REF: How to Start a Practice, p. 9 OBJ: 8
