Lecture Notes 2023 with complete solution questions and answers

Which majors make the highest percentage increase earnings in 10 years? Management Management is a _____and a _______ Art and Science Which one of these perspectives is most closely associated with organization design? Bureaucratic What is the most important primary limitation of Mechanists and Bureaucratic Perspectives? Dehumanizing What is the results and implication of the Hawthorne Effect? The most important effect was impact of being cared about What constitutes the Holistic approach? Time, Cost, and Quality Why is tenure on the job not a good job selection criteria? We don't want to know how long you worked there, but how well you did. Doesn't mean they were good at it. What is your number one source, best sourcing resource for qualified applicants? Your best current employee What is the best criteria used to interview people? You hired the second applicant not because they were better qualified but because you asked them a better interview questions What is the platinum rule? Treat people the way they would like to be treated. If you want to be effective and other people, we need to treat them the way they want to be treated. What do the colors red, blue, green, and yellow mean? (Behavior Assessment) Red dimension is "I" dimension, Blue dimension is "we"dimension and the motivators of others, Green are the think they know it all, introverted, Yellow follows the rule is highly organized Detect Environmental Stimuli We can see exact same thing but our perceptions can differ The way people capture first impressions Judgemental. Doesn't mean negative or positive Culture We are what we are born into #1 Challenge: Communication. Biggest cost? Re-work. Causes: Actual misunderstanding, non-verbal communication, we read things differently, information overload Gossip: Most efficient Don't say normally, say ... 100% of the time Performance = 1. Ability 2. Environment 3. Motivation Two Factor Theory Hygiene Factors (Non motivational) Pay (dissatisfier) Reinforcement Theory Motivating behavior through incentives Positive reinforcement Employee Motivation and Satisfaction : Recognition and acknowledgement (most valuable motivator, most long lasting.