Cambridge English Unit 13
Flight status The situation at the present time about when an aircraft
that is making a particular journey is likely to arrive or
depart
Loyalty programme A scheme rewarding customers for buying goods or
services from a particular store or company
Review A report that contains important information about a
particular subject or activity
Search engine A computer program that finds information on the
internet by looking for words that you have typed in a box
of the screen
Social network A website that allows users to post messages,
information, images, etc. to other users
To avoid pitfalls To prevent likely mistakes or problems in a situation from
happening
To build team spirit To improve ways of thinking and acting that shows loyalty
to your team and its members
To cash in on To get money or another advantage from an event or
situation, often in an unfair way
To check in To show your ticket at an airport so that you can be told
where you will be sitting and so that your bags can be put
on the aircraft
To get off to a dreadful start To begin an activity very badly
Working hours The amount of time someone spends at work during a day
Cambridge English Unit 14
,Behind the scenes Something that happens without most people knowing
about it, especially when something else is happening
publicly
Circumstantial Happening because of a particular situation
Collaboration The act of working together with other people or
organizations to create or achieve something
Counter-intuitive advice An opinion which someone offers you about what you
should do in a particular situation which is not what you
except
Delegate A person who is chosen or elected by a group to speak or
vote for it, especially at a meeting
Estimate A statement for a possible customer about how much a
piece of work should cost
Financial implication The effect that an action or decision relating to money will
have on something or someone
In due course At a suitable time in the future
Industry peer A person who has a similar job to other people involved in
one type of business
Old hand Someone who is very experienced and skilled in a particular
area of activity
On request Something you have to ask for if you want it
Pen drive A flash drive / A small object for storing electronic data that
can be connected to a computer and that can be carried
about easily
Stroke of luck When something good happens suddenly by chance
To boom To experience an increase in economic activity, interest or
growth
To broaden the potential To increase the ability of something to develop, achieve or
succeed
To cater to To try to satisfy a need
To clear To give official permission for something
To cut off a conversation To stop a conversation suddenly
To let an opportunity slip To not use the possibility of doing something that you want
to do or have to do
Up-and-coming Likely to achieve success soon or in the near future
Within close proximity to The state of being very near in space or time
Cambridge English Unit 15
Accountability A situation in which someone is responsible for things that
, happen and can give a satisfactory reason for them
Agenda A list of things to be discussed during a meeting
Bias The fact of allowing personal opinions to influence your
judgement in an unfair way
Chairman A person who is in charge of a meeting
Complement Make something else seem better or more attractive when
combining with it
Critical Extremely important to the progress or success of something
Face to face Used to describe a situation in which you talk directly to another
person, not by phone, email, online, …
Follow-up Something that is done to finish a previous action or make it
more successful
Know-how Practical knowledge, experience and ability
Meeting venue The place where a meeting happens
Minutes The written record of what was said and decided at a meeting
Morale The level of satisfaction felt by a person or group of people who
work together
Practice The way of doing things in a particular business, industry, …
Productive Achieving good results
To circulate To send something such as information, ideas or documents from
one person to another
To end in chaos To finish in a state of total confusion with no order
To reach a conclusion To make a decision about something
Trim Reduce the amount or size of something
Cambridge English Unit 16
Correlation A connection between two or more things, especially when
one of them causes or influences the other
, Front-office staff The people working in a company, bank, … who deal directly
with customers
Lucrative Earning or producing a lot of money
On the basis that The reason why someone does something or why something
happens
Poor sales performance Earning or producing only a small amount of money
Rep Abbreviation for ‘sales representative’ : someone whose job is
to sell a company’s products or services, especially when this
involves travelling to meet people or speaking to them on the
phone
Cambridge English Unit 17
At the last count When something was counted most recently
Business function A particular area of responsibility of a company
Counter-productive Having an opposite effect to the one that was wanted,
and therefore harmful
Flight status The situation at the present time about when an aircraft
that is making a particular journey is likely to arrive or
depart
Loyalty programme A scheme rewarding customers for buying goods or
services from a particular store or company
Review A report that contains important information about a
particular subject or activity
Search engine A computer program that finds information on the
internet by looking for words that you have typed in a box
of the screen
Social network A website that allows users to post messages,
information, images, etc. to other users
To avoid pitfalls To prevent likely mistakes or problems in a situation from
happening
To build team spirit To improve ways of thinking and acting that shows loyalty
to your team and its members
To cash in on To get money or another advantage from an event or
situation, often in an unfair way
To check in To show your ticket at an airport so that you can be told
where you will be sitting and so that your bags can be put
on the aircraft
To get off to a dreadful start To begin an activity very badly
Working hours The amount of time someone spends at work during a day
Cambridge English Unit 14
,Behind the scenes Something that happens without most people knowing
about it, especially when something else is happening
publicly
Circumstantial Happening because of a particular situation
Collaboration The act of working together with other people or
organizations to create or achieve something
Counter-intuitive advice An opinion which someone offers you about what you
should do in a particular situation which is not what you
except
Delegate A person who is chosen or elected by a group to speak or
vote for it, especially at a meeting
Estimate A statement for a possible customer about how much a
piece of work should cost
Financial implication The effect that an action or decision relating to money will
have on something or someone
In due course At a suitable time in the future
Industry peer A person who has a similar job to other people involved in
one type of business
Old hand Someone who is very experienced and skilled in a particular
area of activity
On request Something you have to ask for if you want it
Pen drive A flash drive / A small object for storing electronic data that
can be connected to a computer and that can be carried
about easily
Stroke of luck When something good happens suddenly by chance
To boom To experience an increase in economic activity, interest or
growth
To broaden the potential To increase the ability of something to develop, achieve or
succeed
To cater to To try to satisfy a need
To clear To give official permission for something
To cut off a conversation To stop a conversation suddenly
To let an opportunity slip To not use the possibility of doing something that you want
to do or have to do
Up-and-coming Likely to achieve success soon or in the near future
Within close proximity to The state of being very near in space or time
Cambridge English Unit 15
Accountability A situation in which someone is responsible for things that
, happen and can give a satisfactory reason for them
Agenda A list of things to be discussed during a meeting
Bias The fact of allowing personal opinions to influence your
judgement in an unfair way
Chairman A person who is in charge of a meeting
Complement Make something else seem better or more attractive when
combining with it
Critical Extremely important to the progress or success of something
Face to face Used to describe a situation in which you talk directly to another
person, not by phone, email, online, …
Follow-up Something that is done to finish a previous action or make it
more successful
Know-how Practical knowledge, experience and ability
Meeting venue The place where a meeting happens
Minutes The written record of what was said and decided at a meeting
Morale The level of satisfaction felt by a person or group of people who
work together
Practice The way of doing things in a particular business, industry, …
Productive Achieving good results
To circulate To send something such as information, ideas or documents from
one person to another
To end in chaos To finish in a state of total confusion with no order
To reach a conclusion To make a decision about something
Trim Reduce the amount or size of something
Cambridge English Unit 16
Correlation A connection between two or more things, especially when
one of them causes or influences the other
, Front-office staff The people working in a company, bank, … who deal directly
with customers
Lucrative Earning or producing a lot of money
On the basis that The reason why someone does something or why something
happens
Poor sales performance Earning or producing only a small amount of money
Rep Abbreviation for ‘sales representative’ : someone whose job is
to sell a company’s products or services, especially when this
involves travelling to meet people or speaking to them on the
phone
Cambridge English Unit 17
At the last count When something was counted most recently
Business function A particular area of responsibility of a company
Counter-productive Having an opposite effect to the one that was wanted,
and therefore harmful
