Summary Intercultural Communication/Intercultural Managment

Intercultural Communication



Chapter 2 Samovar

Culture and communication



Human communication

Communication; our ability to share our ideas and feelings, the bases of all human contact.



Use of communication;

- Identity; through contact with others, information is accumulated that helps define who you
are, where you belong, and where your loyalties rest.
- Person perception; it allows gathering information about personal and cultural identity, it
also assists in collecting data/information (verbal and non-verbal) about the other.
- Interpersonal needs; communication is one of the major ways to fulfill a social component
within you.
- Persuasion; using communication as a tool that allows you to exercise some degree of
control over your environment.



Components of communication;

- Source
- Encoding – internal activity, symbolization
- Messages – verbal and/or nonverbal symbols
- Channel – necessary connection for a message to move from person to person
- Receiver
- Decoding- internal activity, converting
- Feedback – response of receiver to the message of the source
- Noise – internal or external



Conclusion; communication is a complex behavior that involves numerous interrelated processes.



Facts;

- Communication is an ongoing activity that has no beginning or end.
- Communication is a dynamic process because once a word or action is produced, it cannot be
retracted.