EMD Certification Quizzes with Correct Answers

When using Protocol 22, which of the following body parts is considered PERIPHERAL? A. abdomen B. upper leg C. hand D. head - ANSWER C. hand Which of the following is the best definition for "repetitive persistence"? A. A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The phrase should contain both an action and a reason for the action. B. A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring tone. The phrase includes the caller's name or title and assurance that help is on the way. C. A calming technique in which the calltaker repeats each answer provided by the caller verbatim using a firm but caring tone. D. A calming technique in which the calltaker repeats the caller's name or title verbatim using a firm but