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Otro

MNG2602

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Subido en
16-04-2023
Escrito en
2022/2023

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Subido en
16 de abril de 2023
Número de páginas
13
Escrito en
2022/2023
Tipo
Otro
Personaje
Desconocido

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Assessment 2 (743807) - Due 28 April: Attempt review Page 1 of 13




Dashboard Calendar


Dashboard / My courses / MNG2602-23-S1 / Welcome Message / Assessment 2 (743807) - Due 28 April


Started on Sunday, 16 April 2023, 5:41 PM
State Finished
Completed on Sunday, 16 April 2023, 5:53 PM
Time taken 11 mins 26 secs
Grade 24.00 out of 30.00 (80%)
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Question 1
Complete

Mark 2.00 out of The following question is based on the Wozti case study.
2.00

Complete the question by dragging and dropping the correct answers into the spaces provided.

Amkela Serifi can be classified as a middle manager, and two main managerial tasks he will therefore spend most of his time

on is planning and leading .




top first-line

organising and controlling leading and controlling




Correct! Amkela, as the new e-commerce and marketing manager, is a middle manager. Middle managers increase efficiency in an
organisation by using resources better and improving customer service. These actions are visible in the case study under the
section ‘Wozti’s new e-commerce and marketing manager’, clearly classifying Amkela as a middle manager. Figure 1.4 indicates
that middle managers spend more time on planning and leading than on the other functions.




Question 2
Complete

Mark 0.00 out of The following question is based on the Wozti case study.
1.00

In the case study, Siviwe tried to improve his organisation’s culture. Refer to the section titled ‘Improving staff morale’, then
consider the principles by Katzenbach, Oelschlegel and Thomas (2016). Complete the following question by dragging and
dropping the correct principles in the boxes below.

Jackie Yzelle’s role and duties in this internal project point to the principles Demonstrate impact quickly

and Work with and within current cultural situations .




Don’t let formal leaders off the hook Focus on a critical few behaviours

Deploy your authentic informal leaders

Align programmatic efforts with behaviours

Changed behaviours and mind-sets will follow Actively manage the situation over time

Use cross-organisational methods to go viral

Link behaviours to business objectives




Your answer is incorrect. Refer to pp61-63 in your study guide.




file:///C:/Users/dzikhali/OneDrive%20-%20Sappi/Desktop/Assessment%202%20(743... 16/04/2023

, Assessment 2 (743807) - Due 28 April: Attempt review Page 2 of 13




3
Question Dashboard Calendar
Complete
Dashboard / My courses / MNG2602-23-S1 / Welcome Message / Assessment 2 (743807) - Due 28 April
Mark 1.00 out of The following question is based on the Wozti case study.
1.00




In the case study, Siviwe tried to improve his organisation’s culture. Refer to the section titled ‘Improving staff morale’, then
consider the principles set out by Katzenbach, Oelschlegel and Thomas (2016) and answer the following question.



Which principle did Siviwe disregard when he did not attend the training that he arranged for his employees?




1. Change behaviours and mindsets will follow

2. Deploy your authentic informal leaders

3. Link behaviours to business objectives

4. Don’t let formal leaders off the hook Correct! Employees often mimic leaders. Siviwe is a
formal leader, and not attending training sets a bad
example.




Your answer is correct.




Question 4
Complete

Mark 1.00 out of The following question is based on the Wozti case study.
1.00




Which one of the following is the political strategy that increases Amanda’s power in Wozti?




1. Controlling uncertainty

2. Generating resources

3. Being in a central position

4. Building alliances



Correct! Managers in a central position are responsible for activities that are directly connected to an organisation’s goals and
sources of competitive advantage and often are located in central positions in important communication networks in an
organisation. These managers have control over crucial organisational activities and initiatives and have access to important
information. Amanda is the operations manager and has a key position in the communication network of Wozti (evident in the
“Communication is key” section of the case study).





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