MGT 201 Ch 7 Quiz

Identify a true statement about the mixed-standard scale. - ANS-It uses several statements describing each trait to produce a final score for that trait. Lydia, a supervisor, is meeting with an employee whose performance has deteriorated since the previous year. The employee used to do the same work well, so Lydia believes the problem is not likely to be related to ability. Which of the following responses would be most likely to help in this situation? - ANS-investigating whether the employee feels she has been treated fairly How can an organization protect itself against discrimination and unjust dismissal lawsuits? - ANS-The requirements for job success should be clearly communicated to employees. Identify the statement that accurately characterizes behavioral approaches to performance measurement. - ANS-They link the company's goals to the specific behavior required to achieve those goals. Komali, the founder of Astro Computing, believes in employee empowerment, so as soon as she began hiring managers, she made subordinate reviews part of her company's performance appraisal system. However, she and her human resource manager have realized that the managers don't always place enough emphasis on efficiency and results, perhaps out of fear that their employees will give them lower ratings. What would be the best way for Astro Computing to use subordinate feedback? - ANS-Use the results of subordinate feedback to identify avenues for employee development. In the context of effectiveness of performance management, _____ means the extent to which a measurement tool actually measures what it is intended to measure. - ANSvalidity Which of the following statements is true of effective performance management? -Continues...